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Servicely.ai VS BMC Remedy

Compare Servicely.ai VS BMC Remedy and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Servicely.ai logo Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management

BMC Remedy logo BMC Remedy

IT Service Management Suite
  • Servicely.ai Landing page
    Landing page //
    2023-01-05

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

  • BMC Remedy Landing page
    Landing page //
    2023-09-17

Servicely.ai

Website
servicely.ai
Pricing URL
Official Servicely.ai Pricing
$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 January
Edit details

BMC Remedy

Website
bmc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Servicely.ai features and specs

  • Incident Management: ITIL Incident with automated Incident resolution and assignment
  • Problem Management: ITIL Problem Management
  • Change management: ITIL Change management with impact and Forward Schedule of Change
  • Request tracking & automation: Request management with workflows and approvals
  • Self Service Portal: Self-service portal with knowledge and AI-powered virtual agent
  • Service catalog: Service catalog with workflows and approvals
  • IT Asset Management: Hardware and Software Asset Management
  • Knowledge Management: Knowledge management
  • Automated workflow: AI-powered workflow
  • Dashboards & visualizations: Dashboards and reporting
  • Workflow Management: Build custom workflows for any business process
  • SaaS: Native SaaS with common browser support
  • Mobile App: Access from anywhere with any device

BMC Remedy features and specs

No features have been listed yet.

Servicely.ai videos

+ Add

Introduction to AI-Powered ITSM

More videos:

  • Review - Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

Category Popularity

0-100% (relative to Servicely.ai and BMC Remedy)

Servicely.ai

BMC Remedy

Help Desk
23 23%
Help Desk
77% 77
HR
0 0%
HR
100% 100
Service Desk
100 100%
Service Desk
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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What are some alternatives?

When comparing Servicely.ai and BMC Remedy, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

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