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Servicely.ai VS Vivantio

Compare Servicely.ai VS Vivantio and see what are their differences

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Servicely.ai logo Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.
  • Servicely.ai Landing page
    Landing page //
    2023-01-05

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

  • Vivantio Landing page
    Landing page //
    2023-05-09

Servicely.ai

Website
servicely.ai
Pricing URL
Official Servicely.ai Pricing
$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 January
Edit details

Vivantio

Website
vivantio.com
Pricing URL
Official Vivantio Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Servicely.ai features and specs

  • Incident Management: ITIL Incident with automated Incident resolution and assignment
  • Problem Management: ITIL Problem Management
  • Change management: ITIL Change management with impact and Forward Schedule of Change
  • Request tracking & automation: Request management with workflows and approvals
  • Self Service Portal: Self-service portal with knowledge and AI-powered virtual agent
  • Service catalog: Service catalog with workflows and approvals
  • IT Asset Management: Hardware and Software Asset Management
  • Knowledge Management: Knowledge management
  • Automated workflow: AI-powered workflow
  • Dashboards & visualizations: Dashboards and reporting
  • Workflow Management: Build custom workflows for any business process
  • SaaS: Native SaaS with common browser support
  • Mobile App: Access from anywhere with any device

Vivantio features and specs

No features have been listed yet.

Servicely.ai videos

+ Add

Introduction to AI-Powered ITSM

More videos:

  • Review - Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

Vivantio videos

+ Add

The Vivantio Platform: An Introduction

More videos:

Category Popularity

0-100% (relative to Servicely.ai and Vivantio)

Servicely.ai

Vivantio

Help Desk
24 24%
Help Desk
76% 76
Service Desk
36 36%
Service Desk
64% 64
Customer Support
0 0%
Customer Support
100% 100
Project Management
35 35%
Project Management
65% 65

User comments

Share your experience with using Servicely.ai and Vivantio. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Servicely.ai and Vivantio, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cherwell - Cherwell is an IT service management software solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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