Software Alternatives & Reviews

ChatWoot VS Brevo

Compare ChatWoot VS Brevo and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Brevo logo Brevo

Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Brevo Landing page
    Landing page //
    2023-10-19

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Brevo features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Brevo videos

Sendinblue Review - It's affordable, but is it any good?

More videos:

  • Review - SendinBlue Review - The Pros & Cons of the Newsletter Tool
  • Review - SendinBlue Review: Pros, Cons, and Alternatives

Category Popularity

0-100% (relative to ChatWoot and Brevo)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Live Chat
100 100%
0% 0
Email Marketing Platforms

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Brevo

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Brevo Reviews

11 Best Email Marketing Software for eCommerce in 2023
Formerly known as SendInBlue, Brevo has evolved from an email marketing platform to a versatile solution for eCommerce. With its expansion beyond email marketing, Brevo now encompasses SMS, chat, and more, offering a comprehensive range of communication options.
Source: www.getshow.io
10 Best Software for Creating Newsletters: Top Picks!
No doubt, Brevo has a user-friendly platform and prices that won't break the bank. Though some competitors have loads of automated and high tech features, Brevo’s simplicity makes it a solid choice if you're just looking to kickstart your newsletter without getting all bogged down in tech.
Source: publicate.it
5 Best Newsletter Tools & Software for Engaging Emails
Brevo's automation tools are a great resource for businesses needing to organize their email marketing. These capabilities allow for the creation of automated workflows, effectively guiding users through the campaign management process, saving time and energy along the way.
Source: publicate.it
Cheap Email Marketing Services: 6 Great Budget Tools Compared
As one of the cheapest email marketing software options, Sendinblue’s key selling point is its scalability. If you’re looking to try out an email campaign or two without investing a ton of resources, you can start out on the free plan and work your way up as needed. Plus, the fact that you can service an unlimited number of subscribers is awesome.
Source: themeisle.com
11 Sendgrid Alternatives For Your Business Email
Sendinblue offers chat, social media marketing, and SMS marketing services. It has a strong CRM tool, using which organizations can track the details of their customers. Besides, enterprises can automate their marketing messages, targeting specific audiences.

Social recommendations and mentions

Based on our record, Brevo should be more popular than ChatWoot. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Brevo mentions (14)

  • CLEAN Hosting for an SMTP server?
    If you want more smooth delivery process you can also use SMTP relay services like AWS SES, sendinblue.com, smtp2go.com. Source: 11 months ago
  • [Showoff Saturday] I created cybernated -- the unified crypto newsletter for all the latest happenings around the crypto space (this includes all the different outlets)
    This is essentially a watered down version of the "MVC" architecture. I use http lib of node for server and requests, cheerio for webscraping and Sendinblue for sending the emails and mongodb (atlas) for storing all of the data. I am a beginner in backend tech, so I am tryna learn, open to any input. Source: about 1 year ago
  • free VPS SMTP relay?
    I got it working with sendinblue.com it allows up to 300 per day and is not hassle at all to setup! :). Source: over 1 year ago
  • Anyone Expeirence with SMTP Problems (bounces etc.)?
    In the mean time, I got integration working with sendinblue.com, which was fairly easy. Source: over 1 year ago
  • Best Email practices, tips and tricks
    Always use a specific service for newsletters and transactional emails, such as Mailchimp or Sendinblue. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing ChatWoot and Brevo, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!