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Chattermill VS Birdeye

Compare Chattermill VS Birdeye and see what are their differences

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Chattermill logo Chattermill

Extract actionable insights from customer feedback using deep learning

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Chattermill Landing page
    Landing page //
    2023-07-27
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Chattermill features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Chattermill videos

+ Add

Dmitry Isupov, Co Founder, Chattermill

More videos:

  • Review - Chattermill raises £600K to use ‘deep learning’ to help companies make sense of customer feedback
  • Review - David Ascott, Head of Sales - Chattermill Segment at January Conference

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Chattermill and Birdeye)

Chattermill

Birdeye

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Customer Feedback
15 15%
Customer Feedback
85% 85
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Chattermill and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chattermill and Birdeye

Chattermill Reviews

We have no reviews of Chattermill yet.
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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Chattermill. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chattermill mentions (1)

  • Analyzing text data
    Https://chattermill.com - if you have the resources for it. Source: over 1 year ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Chattermill and Birdeye, you can also consider the following products

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Stratifyd - Stratifyd delivers the most comprehensive, unbiased insights from structured and unstructured data...

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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