Software Alternatives, Accelerators & Startups

ChatterBot VS Zendesk Support

Compare ChatterBot VS Zendesk Support and see what are their differences

ChatterBot logo ChatterBot

ChatterBot is a Python library that makes it easy to generate automated responses to a user’s input.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
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ChatterBot videos

ChatterBot Review – Don't Buy it Until You Watch This!

More videos:

  • Demo - Chatterbot Review || Chatterbot Demo - Ice Review
  • Review - ChatterBot Review – Don't Buy it Until You Watch This!

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to ChatterBot and Zendesk Support)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatterBot and Zendesk Support

ChatterBot Reviews

Top 20 Replika Alternatives for AI Chatbots
ChatterBot is simple to set up and its code is easy to comprehend. It is also maintained on a regular basis, and has a huge community of developers who work on the program regularly. All in all, ChatterBot is a useful tool to create chatbots and virtual agents that have natural machine learning and language understanding capabilities.

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing ChatterBot and Zendesk Support, you can also consider the following products

Flagsmith - Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpCenter.io - Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

Zoho Desk - Industry's first context-aware Helpdesk Software

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.