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Chatlio VS Intercom for mobile apps

Compare Chatlio VS Intercom for mobile apps and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Intercom for mobile apps logo Intercom for mobile apps

A better way to connect with mobile users
  • Chatlio Landing page
    Landing page //
    2023-09-14
  • Intercom for mobile apps Landing page
    Landing page //
    2023-09-14

Chatlio features and specs

  • Real-time engagement
    Chatlio allows you to engage with website visitors in real-time, improving customer communication and potentially increasing conversions.
  • Slack integration
    Chatlio seamlessly integrates with Slack, allowing you to manage customer chats directly from your Slack workspace, streamlining responses and improving team collaboration.
  • Customizable widget
    The chat widget is highly customizable, enabling you to match it with your website's design and branding, which enhances user experience.
  • Analytics and reporting
    Provides analytics and reporting features that help you track chat performance, user engagement, and identify areas for improvement.
  • Multi-user support
    Supports multiple users, making it suitable for teams to handle chats concurrently without overlapping, thus improving efficiency.

Possible disadvantages of Chatlio

  • Cost
    May be considered expensive for small businesses or startups, especially when compared to other chat solutions available in the market.
  • Learning curve
    There can be a learning curve associated with integrating and using the platform effectively, especially for teams not familiar with Slack.
  • Slack dependency
    Relies heavily on Slack for managing chats, which could be a limitation for businesses that do not use Slack or prefer other communication tools.
  • Limited offline support
    Lacks substantial offline support features such as email capture when agents are unavailable, which might affect customer experience during off hours.
  • Feature limitations
    While it covers basic needs well, it might lack advanced features offered by competitors, such as AI-driven chatbots or extensive CRM integrations.

Intercom for mobile apps features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Chatlio and Intercom for mobile apps)

Chatlio

Intercom for mobile apps

Customer Support
90 90%
Customer Support
10% 10
CRM
87 87%
CRM
13% 13
Live Chat
93 93%
Live Chat
7% 7
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Chatlio and Intercom for mobile apps. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 3 years ago
  • I built chatlike.xyz - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 3 years ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 4 years ago

Intercom for mobile apps mentions (0)

We have not tracked any mentions of Intercom for mobile apps yet. Tracking of Intercom for mobile apps recommendations started around Mar 2021.

What are some alternatives?

When comparing Chatlio and Intercom for mobile apps, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RevTwo - In-app support in under 10 minutes

Crisp Chat - Multi-channel customer support software

Smallchat Beta - Slack integration for chatting with visitors to your website

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Drift - A messaging app that helps you grow your business.

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