Software Alternatives, Accelerators & Startups

Chargebee VS Birdeye

Compare Chargebee VS Birdeye and see what are their differences

Chargebee logo Chargebee

Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Chargebee Landing page
    Landing page //
    2023-08-22

Bill with clarity Send beautiful invoices that capture everything - accurate proration, the right taxes, relevant notes for line items - with complete compliance adherence.

Manage subscriptions together Let different teams access information based on user roles, so that they can: Extend trials. Edit plans. Issue refund receipts. And perform other essential tasks with a few clicks.

Measure what matters Access accurate subscription metrics (MRR, LTV, ARPU, Churn...) to see how your business is doing, and to ask the right questions.

Recover lost revenue Fight involuntary churn with a smart dunning process that works with automated reminders, and configurable retry rules (Credit card failed? Try PayPal).

Close books faster Draw revenue recognition reports based on your business requirements. And with our Xero and QuickBooks Online integrations, reconciliation is a click of a button.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Chargebee features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Chargebee videos

Chargebee - Product Overview

More videos:

  • Review - Easily Build & Add Subscription Payments Without Code Using Chargebee
  • Demo - Chargebee Product Demo

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Chargebee and Birdeye)
Recurring Billing
100 100%
0% 0
Reputation Management
0 0%
100% 100
Recurring Subscription Billing
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Chargebee and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chargebee and Birdeye

Chargebee Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Chargebee is a cloud based subscription billing and recurring payment software solution. ChargeBee is a multifunctional tool for automating the billing processes of businesses that run subscription services.
Source: rainex.io
Would you use Paddle, Chargebee, Chargify, or just Stripe?
I've worked with both naked Stripe and Chargebee + Stripe before. I can highly recommend Chargebee, especially for young companies. It takes a while to get to 50K revenue with a SaaS project, so you have plenty of time to make a decision about whether you want to keep using Chargebee. We decided to stick with them due to the following reasons:
Looking for a Chargify alternative?
In the jumble of what’s owed and what’s due, a Credit Note is as vital as an Invoice. Chargebee gets that. Hence, you’d never find yourself issuing an invoice when what’s befitting is a Credit Note, or creating credits for a payment you haven’t actually received yet.
7+ Cheap Competitors & Alternatives To Chargify
This subscription billing and recurring payment software is complete in every sense. Chargebee effortlessly manages your subscription, recurring billing, invoicing and much more via its powerful API. It also packs a ton of integrations and add-ons so that you get to access all of your data at a single place i.e. Chargebee dashboard.
5+ Cheap Alternatives & Competitors Of ChartMogul
If you are looking for a multiple payment analytics software with responsive features then Chargebee is best. Just like ChartMogul, Chargebee provides detailed insights on payment metrics and data integrity. Along with payment analytics, it also an efficient subscription management, billing & invoicing software with multiple payment gateways.

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Chargebee. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chargebee mentions (3)

  • Ask HN: SaaS Billing?
    I personally use Stripe, but I think https://chargebee.com supports PayPal. I've heard good things about them. - Source: Hacker News / about 2 years ago
  • I'm opening a SAAS startup, I need advice!
    The system is very complex, I believe that for these construction sites there is no way to do it and it will have a very ugly design. Why did you choose chargebee.com as your payment method? The stripe seemed to me better, or even the iugu. Do you speak from your own experience? Source: about 3 years ago
  • Product Led Growth and the Role of Engineering
    Newer organizations, especially in software, still treat engineering as a cost and allocate resources based on the cost that is saved by deploying this skill across the organization. Thus we see 100s of companies building their own recurring subscription infrastructure when multiple SaaS companies exist to solve this problem. Non-customer facing development improves efficiencies within the organization, but... - Source: dev.to / about 3 years ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Chargebee and Birdeye, you can also consider the following products

Recurly - Subscription billing and recurring billing management. Recurly offers enterprise-class subscription billing for thousands of companies worldwide.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Chargify - Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.