ChaosSearch's Chaos LakeDB helps organizations make better use of their log and event data. The cloud data platform enables users to search, analyze, and visualize application telemetry data stored in Amazon S3 or Google Cloud Platform. Use cases include application observability, security analytics, product data analysis, and embedded analytics.
Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.
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ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.
ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.
ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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CHAOSSEARCH's answer
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Malcolm App's answer:
CHAOSSEARCH's answer
Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
CHAOSSEARCH's answer
Reduced Time, Cost & Complexity
Unlimited retention without rehydration needs
Unmatched Cost-Performance at Scale
Data only in cloud storage
Chaos Index® is 5-20x smaller than raw
Small data = Small compute
Stateless = Compute just for ingest & query, not store
Unified Live Search+ SQL+GenAI Analytics
Single platform across operational & business use cases
All data stored in customers' cloud storage with granular RBAC
No sharding, partitioning, schema management including of nested data
Auto-scaling & seamless upgrades
ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.
ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.
ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.
Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
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