Software Alternatives, Accelerators & Startups

CHAOSSEARCH VS Malcolm App

Compare CHAOSSEARCH VS Malcolm App and see what are their differences

CHAOSSEARCH logo CHAOSSEARCH

Transform your cloud storage into a Live Search + SQL + GenAI analytical database.

Malcolm App logo Malcolm App

Customer self-service made easy
  • CHAOSSEARCH Data visualization
    Data visualization //
    2023-12-12
  • CHAOSSEARCH Index data at scale - search results
    Index data at scale - search results //
    2023-12-12

ChaosSearch's Chaos LakeDB helps organizations make better use of their log and event data. The cloud data platform enables users to search, analyze, and visualize application telemetry data stored in Amazon S3 or Google Cloud Platform. Use cases include application observability, security analytics, product data analysis, and embedded analytics.

Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.

INTEGRATE CHAOSSEARCH INTO YOUR STACK TODAY!

  1. ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

  2. ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.

  3. ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

CHAOSSEARCH

$ Details
-
Platforms
-
Release Date
2017 January
Startup details
Country
United States
City
Boston
Founder(s)
David Noblet
Employees
10 - 19

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

CHAOSSEARCH features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

CHAOSSEARCH videos

ChaosSearch Overview Demo

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to CHAOSSEARCH and Malcolm App)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing CHAOSSEARCH and Malcolm App.

Who are some of the biggest customers of your product?

CHAOSSEARCH's answer

Equifax Armor Transeo BAI Communications Revinate

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

CHAOSSEARCH's answer

Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

Why should a person choose your product over its competitors?

CHAOSSEARCH's answer

Reduced Time, Cost & Complexity

  1. Real-Time Analytics & Full Historical Context
  2. Minute time-to-glass; Seconds query resolution
  3. Auto-schema detection & dynamic mapping for easy setup & live data use cases
  4. Unlimited retention without rehydration needs

  5. Unmatched Cost-Performance at Scale

  6. Data only in cloud storage

  7. Chaos Index® is 5-20x smaller than raw

  8. Small data = Small compute

  9. Stateless = Compute just for ingest & query, not store

  10. Unified Live Search+ SQL+GenAI Analytics

  11. Single platform across operational & business use cases

  12. All data stored in customers' cloud storage with granular RBAC

  13. No sharding, partitioning, schema management including of nested data

  14. Auto-scaling & seamless upgrades

ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.

ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CHAOSSEARCH and Malcolm App

CHAOSSEARCH Reviews

Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
ChaosSearch has developed a brand new approach to delivering data analytics and insights at scale. Their platform connects to and indexes the data within our customers’ cloud storage environments (ie., AWS S3), rendering all of their data fully searchable and available for analysis with the existing data visualization/analysis tools they are already using. Whereas all other...
Source: stackify.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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What are some alternatives?

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Komodor - The Kubernetes native troubleshooting platform

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ALog ConVerter - Server access log solution for finance and manufacturing

Zendesk Support - Social Customer Support and Help Desk and Ticketing