Software Alternatives, Accelerators & Startups

Chanty VS NICE inContact

Compare Chanty VS NICE inContact and see what are their differences

Chanty logo Chanty

Get more work done, together!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Chanty Landing page
    Landing page //
    2020-05-27

Chanty is a cloud-based collaboration platform that combines communication, project management, and automation to help teams work together more effectively. Chanty helps both big and small teams become more productive with its clean interface and seamless user experience. Features such as unlimited message history, group video and audio calls, voice messaging, task management, file sharing and custom notifications can help tackle your hectic days at work by making them easier.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Chanty

Website
chanty.com
$ Details
freemium $3.0 / Monthly (user per month)
Platforms
Cross Platform Browser Android Windows iOS Web Mac OSX Linux Google Chrome Firefox Safari Internet Explorer
Release Date
2017 August

Chanty features and specs

  • Integrations: Zapier, Google Drive, Dropbox, Gitlab, Onedrive, Github, Trello, Asana, Mailchimp, Giphy, Tasks
  • Role Based Access Control: Owner, administrator, member, guest, multi conversation user
  • Call Conferencing: Group video calls
  • Conversations: Public, Private, Group chat, One on one chat
  • Task Board View: Kanban

NICE inContact features and specs

No features have been listed yet.

Chanty videos

What is Chanty? A Slack alternative to help teams work smarter (2020)

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Chanty and NICE inContact)
Communication
15 15%
85% 85
Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Team Collaboration
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chanty and NICE inContact

Chanty Reviews

  1. Everything you need to collaborate with colleagues is in just a few clicks with Chanty

    It is so comfortable to have all your business files and messages in one place. And I really appreciate how your support team helps us! Thank you a lot

    🏁 Competitors: Slack, Microsoft Teams, Skype, Asana, Basecamp, Flock
    👍 Pros:    Unlimited message history|Price|Excellent support|Easy integration|Tasks|Easy to use

20 Telegram Alternatives to Chat With in 2024
Chanty is a Telegram alternative that feels a bit like Slack. It's made for the workplace, and has ways to share content and organize it into spaces. It also has some project management features and Kanban views.
Top 5 Skype Alternatives that you can Switch in 2021
Chanty is a productive app and well-integrated with third-party software like Mailchimp, Dropbox, Gitlab, Google Drive, Trello, and so on. The biggest advantage is any conversation between teams can be converted into tasks, which can be monitored and maintain the uniform workflow between the teams.
14 of the Best Slack Alternatives for 2022
Luckily, when it comes to choosing the right communication tool for your team, you have a variety of options. I’ve briefly covered the best apps your team might enjoy, but if you need more in-depth information on team chat tools like Slack, check out Chanty’s Slack alternatives review. It shares Chanty's experience and feedback from testing seven different team chat software...
Top 20 Skype for Business alternatives for 2019 and beyond
Chanty creates an open channel for a project, team or whatever you want to discuss. It makes your team communication transparent, accessible and searchable and even comes with pre-installed integrations to Zapier, Tasks and Giphy.
Source: medium.com
We’ve Tried 5 Skype Alternatives and Here’s Our Honest Team’s Feedback
When we started building Chanty, our easy-to-use and intuitive team chat app, we had to quite a bit of research. We wanted to analyze our competitors and see what we’re up against and one of the apps we tested was Skype. For each app we tested, we considered its pros and cons from the perspective of a customer, because we wanted to build something better. Skype is just one...
Source: www.chanty.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Chanty seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chanty mentions (1)

  • free-for.dev
    Chanty.com — Chanty is another alternative to Slack. It has a free forever plan for small teams (up to 10) with unlimited public and private conversations, searchable history, unlimited 1:1 audio calls, unlimited voice messages, 10 integrations and 20 GB storage per team. - Source: dev.to / over 1 year ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Chanty and NICE inContact, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Flock - A faster way for your team to communicate

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.