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To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
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Looking to pull the live audio feed from zoom calls and google meet calls for a web app I'm building. Looked into using their respective apis to get the feed, but in the forums ive read they do not offer support. Looked into a platform called daily.co to possibly pull it still unsure of its capabilities, any suggestions? Source: about 1 year ago
Moat VTT (minis on a table) is focused on easily bringing in 2D maps. Scaling them, and playing. Some features: - Dynamic lighting/FOW - Rendered working doors/windows - 3D minis, paper minis, 3D assets - marking up maps - Some basic weather, rain and snow -Turn tracker - Completely browser based, no accounts, no subscriptions. - integrated video chat (also free via daily.co) - **all files are stored on... Source: about 1 year ago
Today, we will explore automation with Caspio and Zapier. The plan is to use #acuity Scheduling (now owned by #Squarespace) to book patient appointments and daily.co to do video-based meetings between patients and physicians. For our second example, we will use #clearbit to populate our CRM with customer-related data based on a single input source, email. "See" you there! Source: almost 2 years ago
First of all, I couldn't find anything on the docs on "how can I send users to a daily.co web app from another origin?" and I guess this is important for someone who's going to use a rails (or any other) backend for the project. Source: over 2 years ago
In recent months, I wanted to somehow reverse-engineer clubhouse and first, I found daily.co and their api. It's a great tool to make your own webinar, video conferencing or even voice chat apps. But their docs are less-than-perfect and apparently, they're not very well-known and there are almost no unofficial documents on their product. Source: over 2 years ago
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
CloudTalk - Work locally, grow globally
Slack - A messaging app for teams who see through the Earth!
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Cohere Chime - Your site is a storefront, treat it like one with the Cohere Chime widget.Close more customers faster with instant live video calls.Get 40% more connected calls with the Cohere widget, directly from your site.