channels.app VS Slack
Compare channels.app VS Slack and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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channels.app
RingCentral
CloudTalk
Aircall
Zendesk
Voiptime Cloud Call Center
CallHub
Bitrix24
Slack
Trello
Telegram
Asana
Skype
Microsoft Teams
Basecamp
Zoom
To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
channels.app SlackSlack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.
Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.
i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams
Based on our record, Slack seems to be more popular. It has been mentiond 208 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Head over to https://slack.com/ and click "Create a new workspace.". - Source: dev.to / 17 days ago
There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 1 month ago
Slack is a cloud-based communication platform that offers various features such as messaging, file sharing, and integration with third-party services, making it a versatile tool for collaboration. - Source: dev.to / about 2 months ago
Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / about 2 months ago
Slack.com — Free for unlimited users with some feature limitations. - Source: dev.to / 3 months ago
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
CloudTalk - Work locally, grow globally
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.