Software Alternatives & Reviews

channels.app VS Nextiva

Compare channels.app VS Nextiva and see what are their differences


Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
channels.app Landing Page
channels.app Landing Page

To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.

Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?

This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:

  • all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;

  • integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;

  • the mobile app, so you can handle important business calls anytime and anywhere;

  • Chrome extension, so you can make and answer one-click calls from your computer;

  • two-way SMS communication, so you aren’t limited to phone calls in your customer service;

  • the IVR system, so you can let your customers call the right agent every time they want;

  • international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.

Make your customers feel like home. Start your free trial with Channels now.

Nextiva Landing Page
Nextiva Landing Page

channels.app details

Categories
Communication VoIP Enterprise Communication
Website channels.app  
Pricing URL Official channels.app Pricing  
Details $freemium
Platforms
Web iPhone Shopify Magento Android iOS Browser

Nextiva details

Categories
Communication Enterprise Communication VoIP Virtual PBX
Website nextiva.com  
Pricing URL-
Details $-
Platforms
-

channels.app videos

Calling with Power Dialer | CrazyCall

More videos:

  • - Getting Started with CrazyCall
  • - FOOL YOUR FRIENDS WITH CALLER ID SPOOFING USING CRAZYCALL |100% WORKING(ALL COUNTRIES) |

Nextiva videos

Nextiva VOIP Phone System Review 2020

More videos:

  • - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to channels.app and Nextiva)
26
26%
74%
74
26
26%
74%
74
24
24%
76%
76
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare channels.app and Nextiva

channels.app Reviews

Best Call Center Software: The Complete List (2020 Update)
CrazyCall is the perfect software to help you simplify your inside sales and customer service practices. The software includes both a manager panel and a call panel to give you insights into how your campaigns and agents are performing.
Choosing the Best Calling Software for Outbound Sales
CrazyCall is the phone system for inbound and outbound calls that includes auto dialer (Power dialer only), reporting, call scripts, online monitoring, etc. They provide a browser-based call center solution with lead generation and click-to-call widgets. The lead generation widget effectively connects web visitors with agents, whereas the click-to-call widget (Chrome...
Source: medium.com

Nextiva Reviews

7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Nextiva VoIP phone systems are built with the features you need to communicate seamlessly, no matter where your people are located. Conduct productive face-to-face meetings even when you can’t be in the same room using the Nextiva App, available for Office. Get complete mobile collaboration capabilities, including video conferencing and screen sharing.

What are some alternatives?

When comparing channels.app and Nextiva, you can also consider the following products

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Convoso - Call center solution to covert leads faster

User reviews

Share your experience with using channels.app and Nextiva. For example, how are they different and which one is better?

Post a review