To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Based on our record, join.me seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Agreed. A good example of a good use is join.me. This makes sense but even so, do you know how many times I've had people type join.me.com even after I say its just join.me? A lot. Source: 12 months ago
I'm doing a little investigative work... While I was giving a personal training using my screen sharing program join.me, the participant had a voice come over his computer. The computer generated voice said 'this video will end in 5 minutes'. Also there was a beeping sound every second just before this voice. Source: about 1 year ago
Why don't you have him share his screen with you? You can use something simple like teams in office or join.me so you can see his screen on your screen. Source: about 2 years ago
Https://www.youtube.com/watch?v=zh9h4KZpnJU this one? Or the join.me song? Source: about 2 years ago
📎33. join.me: Share your screen with anyone over the web. Source: over 2 years ago
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