To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Based on our record, Agile CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Agile CRM software is a cloud-based customer relationship management software. The application software is designed to handle customer relationship services for small and medium enterprises. Tools such as;. Source: almost 2 years ago
CloudTalk - Work locally, grow globally
Zoho CRM - Omnichannel CRM for Businesses of all sizes
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
Voiptime Cloud Call Center - Cloud call center & telemarketing solution
Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.