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Certainly VS Simplify360

Compare Certainly VS Simplify360 and see what are their differences

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Certainly logo Certainly

Simpler, better insurance starting at $5 a month? Certainly.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Certainly Landing page
    Landing page //
    2021-06-04
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Certainly videos

+ Add

The Future Certainly Sucks

More videos:

  • Review - Children of Morta Review -- Certainly Good, but Is It GREAT?

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Certainly and Simplify360)

Certainly

Simplify360

Customer Service
28 28%
Customer Service
72% 72
Customer Support
0 0%
Customer Support
100% 100
AI
100 100%
AI
0% 0
Tool
0 0%
Tool
100% 100

User comments

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What are some alternatives?

When comparing Certainly and Simplify360, you can also consider the following products

ChatCreate - ChatCreate takes out the predictable/repetitive parts from customer support and sales conversations.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Orimon AI - The best DIY conversational AI chatbot builder. Build & deploy your conversational AI chatbot in under 5 minutes. No-Code Chatbot builder.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

simulai - Build Your Survey Bot Like A Text Document

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