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cc-Modeler Professional VS Calabrio ONE

Compare cc-Modeler Professional VS Calabrio ONE and see what are their differences

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cc-Modeler Professional logo cc-Modeler Professional

Staffing calculator - Model your call center & help desk performance with this powerful staffing calculator.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • cc-Modeler Professional Landing page
    Landing page //
    2019-11-15
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Category Popularity

0-100% (relative to cc-Modeler Professional and Calabrio ONE)

cc-Modeler Professional

Calabrio ONE

Customer Support
32 32%
Customer Support
68% 68
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare cc-Modeler Professional and Calabrio ONE

cc-Modeler Professional Reviews

We have no reviews of cc-Modeler Professional yet.
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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing cc-Modeler Professional and Calabrio ONE, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lime Talk - Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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