Software Alternatives & Reviews

Capterra VS Trustpilot

Compare Capterra VS Trustpilot and see what are their differences

Capterra logo Capterra

Capterra helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of the top business software products available, you're sure to find what you need at Capterra.

Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.
  • Capterra Landing page
    Landing page //
    2023-06-14
  • Trustpilot Landing page
    Landing page //
    2022-10-22

Capterra videos

How To Make $100+ Writing Simple Reviews (Capterra Reveiws)

More videos:

  • Tutorial - How to earn 150$ by just writing review on capterra with proof.(Hindi)
  • Review - 🙀 HOW I EARNED $50 WORTH OF AMAZON GIFT CARDS IN LESS THAN 1 HOUR! CAPTERRA REVIEW

Trustpilot videos

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

Category Popularity

0-100% (relative to Capterra and Trustpilot)
Software Marketplace
100 100%
0% 0
Product Reviews
0 0%
100% 100
Software Recommendations
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Capterra and Trustpilot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Capterra and Trustpilot

Capterra Reviews

Our Top 15 Software Review Websites
Capterra is part of the Gartner network, including Software Advice and GetApp. All three of these platforms have similar content but differ in terms of UI/UX. Your customer reviews may appear on GetApp or Software Advice, though Capterra is the largest of the three.
Is it worth your time posting your SaaS to the free directories/review sites like Capterra, etc.?
The most value is probably going to come from the sites with high volume traffic (Capterra, G2, etc) and after that they’re only valuable for links. Can help build a solid link profile in the beginning and get a jumpstart for SEO.
5 Popular GetApp Alternatives: Which B2B Directory Should You Choose?
Today user reviews are a very popular factor affecting the buying process in a wide array of industries, from retail products to hotel bookings, with review platforms like Amazon and Yelp being important influencers. Buying process for B2B software doesn’t differ from ordinary products in that regard. Business buyers refer to peer recommendations to check out user reviews...
Source: comparecamp.com

Trustpilot Reviews

Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews – both...
Source: mopinion.com
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilot’s plans begin at $299 per month, which is payable annually.
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. It’s one of the better-known review generation...
Compare 31 of the Best Online Reputation Management Software Services
For this reason, Trustpilot has become a go-to consumer resource for online reputation management services. Trustpilot offers free and paid services. Any company can use Trustpilot for free and invite their customers to review them.

Social recommendations and mentions

Based on our record, Trustpilot seems to be a lot more popular than Capterra. While we know about 68 links to Trustpilot, we've tracked only 5 mentions of Capterra. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Capterra mentions (5)

  • Online booking and appointment scheduling software for salons - Altegio?
    Does anyone use the Altegio system (alteg.io) and can write something more? I am looking for opinions about it, but there are no reviews about this system on the internet, e.g. On capterra.com. Source: 8 months ago
  • Review Undaku in Capterra
    Let us know what you love about Undaku and what you think we should work on next! We want our product to be the best it can be for you. Leave us your review of our ‘SaaS’iest No-code Platform on Capterra.com to help us continue to improve. We appreciate your honest feedback. To thank you for your time, the first 85 users who leave a validated review will earn a $20 gift card. Get started now! Source: about 1 year ago
  • Looking for nonprofit communities where they discuss IT discounts and donations.
    When I was consulting and had some non-profit clients, I often found a lot of info about what's available on Capterra. https://capterra.com . There's a category for Non-profit and Public Sector. Source: about 2 years ago
  • Switching to a Barcode Based POS
    Capterra.com is my goto to research commercial software In this instance. After a CRAPTON of searching before opening my store, I will heartily recommend the one I went with-- retail edge- you can do it as a one time purchase, but I do pay for support.. and it does (I do not use it) integrate with shopify for pricing/inventory/tracking of sales.... Source: about 2 years ago
  • Over the past year, I have exhaustively analyzed strategies to find potential B2B customers. These are the top 9 strategies.
    Websites like G2 and Capterra are a great knowledge source about your competitors. Not only you can use the reviews to learn more about issues that people usually feel, but you can also identify potential new customers from unhappy reviews. Source: about 3 years ago

Trustpilot mentions (68)

  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: 5 months ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: 7 months ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: 9 months ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: 10 months ago
  • Which websites should we post bad review about Kiwi.com?
    So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: 10 months ago
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What are some alternatives?

When comparing Capterra and Trustpilot, you can also consider the following products

G2 Crowd - G2 Crowd is a peer-to-peer, business solutions review platform

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

SaaSHub - Find and promote software that will help you grow your business or to be more productive.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently