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CallTrackingMetrics VS Scorebuddy

Compare CallTrackingMetrics VS Scorebuddy and see what are their differences

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CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

CallTrackingMetrics videos

+ Add

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to CallTrackingMetrics and Scorebuddy)

CallTrackingMetrics

Scorebuddy

Communication
60 60%
Communication
40% 40
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

Share your experience with using CallTrackingMetrics and Scorebuddy. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallTrackingMetrics mentions (1)

Scorebuddy mentions (0)

We have not tracked any mentions of Scorebuddy yet. Tracking of Scorebuddy recommendations started around Mar 2021.

What are some alternatives?

When comparing CallTrackingMetrics and Scorebuddy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Genesys Engage - Contact Center Operations

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

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