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CallShaper VS User.com

Compare CallShaper VS User.com and see what are their differences

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The platform for exceptional customer service at scale. featured
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CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • CallShaper Landing page
    Landing page //
    2023-07-21
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

CallShaper

Website
callshaper.com
$ Details
-
Platforms
-
Release Date
-
Edit details

User.com

Website
user.com
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January
Edit details

CallShaper features and specs

No features have been listed yet.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

CallShaper videos

+ Add

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

User.com videos

+ Add

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to CallShaper and User.com)

CallShaper

User.com

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Phone System
100 100%
Phone System
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using CallShaper and User.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallShaper and User.com

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
Source: www.indiehackers.com
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

What are some alternatives?

When comparing CallShaper and User.com, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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