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CallScripter VS NICE inContact

Compare CallScripter VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CallScripter logo CallScripter

CallScripter is the first name mentioned when it comes to call center scripting software.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CallScripter Landing page
    Landing page //
    2020-10-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CallScripter videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CallScripter and NICE inContact)

CallScripter

NICE inContact

Call Center Software
16 16%
Call Center Software
84% 84
Communication
0 0%
Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallScripter and NICE inContact

CallScripter Reviews

Best Call Center Software: The Complete List (2020 Update)
CallScripter Synergy offers the necessary features to Call Centers in order to help them meet their exact business requirements.CallScripter is an easy to use graphical editor, which helps specialists build scripts quickly and easily, deploying campaigns faster.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CallScripter and NICE inContact, you can also consider the following products

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aceyus - Aceyus brings call center data from multple sources into one dashboard. With Aceyus VUE, get call center dashboards that show the full customer journey.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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