Software Alternatives, Accelerators & Startups

CallScripter VS Genesys Cloud

Compare CallScripter VS Genesys Cloud and see what are their differences

CallScripter logo CallScripter

CallScripter is the first name mentioned when it comes to call center scripting software.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CallScripter Landing page
    Landing page //
    2020-10-12
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CallScripter videos

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Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CallScripter and Genesys Cloud)
Call Center Software
22 22%
78% 78
Communication
0 0%
100% 100
Cloud Contact Center
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallScripter and Genesys Cloud

CallScripter Reviews

Best Call Center Software: The Complete List (2020 Update)
CallScripter Synergy offers the necessary features to Call Centers in order to help them meet their exact business requirements.CallScripter is an easy to use graphical editor, which helps specialists build scripts quickly and easily, deploying campaigns faster.

Genesys Cloud Reviews

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What are some alternatives?

When comparing CallScripter and Genesys Cloud, you can also consider the following products

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aceyus - Aceyus brings call center data from multple sources into one dashboard. With Aceyus VUE, get call center dashboards that show the full customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AloTech - Worlds 1st Google Powered Cloud Call Center. CRM/ERP Integrations, CTI, ACD, IVR, DIALER.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.