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CallScaler VS Jira Service Desk

Compare CallScaler VS Jira Service Desk and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CallScaler logo CallScaler

At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • CallScaler Landing page
    Landing page //
    2023-05-09
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

CallScaler videos

+ Add

CallScaler Demo

More videos:

  • Review - CallScaler Introduction Video

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to CallScaler and Jira Service Desk)

CallScaler

Jira Service Desk

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallScaler and Jira Service Desk

CallScaler Reviews

We have no reviews of CallScaler yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing CallScaler and Jira Service Desk, you can also consider the following products

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pointel DCCM - DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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