Software Alternatives & Reviews

Callfinder VS Observe.AI

Compare Callfinder VS Observe.AI and see what are their differences

Callfinder logo Callfinder

500 million+ members | Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
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  • Observe.AI Landing page
    Landing page //
    2023-07-22

Callfinder videos

Improve Agent Performance with CallFinder’s Automated Quality Monitoring Solution

More videos:

  • Review - CallFinder + Best Dental: Improving the Patient Experience with Actionable Insights
  • Review - JESUITS - gadget@TTS -Ep25- MultiTech CallFinder GSM

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Category Popularity

0-100% (relative to Callfinder and Observe.AI)
Communication
27 27%
73% 73
Business & Commerce
27 27%
73% 73
Work Management
34 34%
66% 66
Online Services
24 24%
76% 76

User comments

Share your experience with using Callfinder and Observe.AI. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callfinder mentions (0)

We have not tracked any mentions of Callfinder yet. Tracking of Callfinder recommendations started around Mar 2021.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

What are some alternatives?

When comparing Callfinder and Observe.AI, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

CallMiner Eureka - Speech Analytics

klaus - Conversation review tool for support teams

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.