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Callbox VS NICE inContact

Compare Callbox VS NICE inContact and see what are their differences

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Callbox logo Callbox

#1 trusted B2B lead generation services company since 2004. Skip the legwork of generating qualified leads, sales appointments or attendees, and go straight to closing deals. Callbox uncovers the best sales opportunities so you don’t have to.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Callbox Landing page
    Landing page //
    2023-09-23

Founded in 2004, Callbox is trusted by enterprise and scaling businesses in the USA, Canada, Singapore, Australia, Latin America, and throughout the world for lead generation, sales appointment setting, and outbound sales development. Using an account-based marketing approach in reaching a global database of contacts from over 35 million businesses, Callbox enables companies to establish and expand markets by connecting with prospects through six lead generation avenues: voice, email, social, chat, website and live events/webinars.

To increase sales productivity, Callbox provides support to its clients by giving their sales teams access to a full stack of sales and marketing tools that drive up lead gen and qualified opportunities. Equipped with decades of marketing expertise and powered by intuitive sales technology, Callbox helps companies grow their business exponentially.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Callbox features and specs

  • Clutch: https://clutch.co/profile/callbox
  • G2: https://www.g2.com/products/callbox/reviews
  • Hubspot: https://ecosystem.hubspot.com/marketplace/solutions/callboxinc-com

NICE inContact features and specs

No features have been listed yet.

Callbox videos

+ Add

About Callbox - Lead Generation Company

More videos:

  • Review - Ritron Callbox Q Series Review
  • Demo - B2B Logistics Brand Seals $6M in New Deals from Callbox Campaign

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Callbox and NICE inContact)

Callbox

NICE inContact

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Callbox and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callbox and NICE inContact

Callbox Reviews

10 Lead Generation Companies & Services [+How to Choose]
This lead gen company for small businesses provides comprehensive lead management and automation platform to enterprises and scaling businesses. Callbox uses a global B2B database to build target lists. It also provides telemarketing scripts and email templates for direct outreach campaigns, e.g., webinar promotions.
Source: www.cognism.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Callbox and NICE inContact, you can also consider the following products

Invoca - Call tracking & analytics software

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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