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Callbell VS Optiwe

Compare Callbell VS Optiwe and see what are their differences

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Callbell logo Callbell

Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Optiwe logo Optiwe

Optiwe is a sales automation and revenue intelligence platform for WhatsApp and modern messaging channels.
  • Callbell Landing page
    Landing page //
    2019-07-18

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

  • Optiwe Landing page
    Landing page //
    2023-05-16

Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

Callbell

Website
callbell.eu
Pricing URL
Official Callbell Pricing
$ Details
freemium €3.5 / Monthly
Platforms
Browser
Release Date
2019 April
Edit details

Optiwe

Website
optiwe.com
Pricing URL
Official Optiwe Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Google Chrome Windows Mac OSX Linux REST API Web Cross Platform
Release Date
2020 January
Edit details

Callbell features and specs

No features have been listed yet.

Optiwe features and specs

  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Customer Service Chatbot: Yes
  • Sales automation: yes
  • Sales Intelligence: Yes
  • AI Analytics: Yes
  • AI Reports: Yes
  • Live Chat & In-App-Messaging: Yes

Category Popularity

0-100% (relative to Callbell and Optiwe)

Callbell

Optiwe

Customer Support
83 83%
Customer Support
17% 17
Live Chat
88 88%
Live Chat
12% 12
Customer Service
56 56%
Customer Service
44% 44
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callbell and Optiwe

Callbell Reviews

  1. Top experience

    Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.

    👍 Pros:    Automation|Multi-channel deployment|Multilingual

Optiwe Reviews

We have no reviews of Optiwe yet.
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What are some alternatives?

When comparing Callbell and Optiwe, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

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