Software Alternatives, Accelerators & Startups

Callbell VS Balsa Knowledgebase

Compare Callbell VS Balsa Knowledgebase and see what are their differences

Callbell logo Callbell

Callbell is a software as a service platform for customer communication via Direct Messaging Apps

Balsa Knowledgebase logo Balsa Knowledgebase

Balsa is a company-wide knowledgebase that you can store and share your most important documents within the company, using highest security standards.
  • Callbell Landing page
    Landing page //
    2019-07-18

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

  • Balsa Knowledgebase Landing page
    Landing page //
    2019-10-02

Balsa is a reliable, scalable knowledge management solution. It helps organize information within the knowledge and collaborate among teams within an organization. Balsa supports shared documents with unlimited styles, tasks, checklists, comments and real-time collaboration. This way, Balsa helps grow businesses by sharing the organizational knowledge by consolidating all internal company in one location.

Callbell

$ Details
freemium €3.5 / Monthly
Platforms
Browser
Release Date
2019 April

Balsa Knowledgebase

$ Details
freemium $79.0 / Monthly (Up to 20 users)
Platforms
Linux JavaScript GraphQL API Browser
Release Date
2019 October

Category Popularity

0-100% (relative to Callbell and Balsa Knowledgebase)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Live Chat
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callbell and Balsa Knowledgebase

Callbell Reviews

  1. Top experience

    Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.

    👍 Pros:    Automation|Multi-channel deployment|Multilingual

Balsa Knowledgebase Reviews

We have no reviews of Balsa Knowledgebase yet.
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What are some alternatives?

When comparing Callbell and Balsa Knowledgebase, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Quip - Quip is the modern productivity suite that simplifies your life and helps your team get work done faster.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Slite - Your company knowledge

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.