Software Alternatives & Reviews

Calabrio ONE VS inConcert CC

Compare Calabrio ONE VS inConcert CC and see what are their differences

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

inConcert CC logo inConcert CC

Contact Center Software. Multichannel Solutions. We Make It Simple.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • inConcert CC Landing page
    Landing page //
    2023-07-24

Category Popularity

0-100% (relative to Calabrio ONE and inConcert CC)
Communication
93 93%
7% 7
Call Center Software
0 0%
100% 100
Customer Support
100 100%
0% 0
Cloud Contact Center
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and inConcert CC

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.

inConcert CC Reviews

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What are some alternatives?

When comparing Calabrio ONE and inConcert CC, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Noda Contact Center - Noda Contact Center is the company’s own all-in-one IP solution: Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone, Omni-Channel and WFM module.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Exelysis - A Unified Contact Center Platform which maximizes your profits while reducing your costs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.