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Calabrio ONE VS CXM Record

Compare Calabrio ONE VS CXM Record and see what are their differences

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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

CXM Record logo CXM Record

CXM provides world-class tools for Customer eXperience Monitoring & Management. Call Recording | Screen Recording | Agent Performance Evaluation | Speech Analytics
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • CXM Record Landing page
    Landing page //
    2023-10-22

Category Popularity

0-100% (relative to Calabrio ONE and CXM Record)

Calabrio ONE

CXM Record

Communication
89 89%
Communication
11% 11
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Management
100 100%
Work Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and CXM Record

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

CXM Record Reviews

We have no reviews of CXM Record yet.
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What are some alternatives?

When comparing Calabrio ONE and CXM Record, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallN - Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Fonvirtual - Virtual PBX, international virtual phone numbers and Call Center software, with WebRTC extensions and agents. The new VoIP phone system. No term contracts.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

SoliCall PBXMate - Echo cancellation and Noise Reduction for telephony

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