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Calabrio ONE VS ActivTrak

Compare Calabrio ONE VS ActivTrak and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

ActivTrak logo ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27
  • ActivTrak Landing page
    Landing page //
    2023-09-01

ActivTrak offers cloud-based employee monitoring software that allows organizations to understand how their employees get work done. ActivTrak provides aggregated data that quantifies employee productivity, so employers and managers have the insight they need to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency. The software is easy to install and the data is available within minutes with preset reports ready for review. ActivTrak’s services are offered in freemium and software-as-a-service model. The application works in both Microsoft Windows and MAC OSX operating systems.

Calabrio ONE videos

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ActivTrak videos

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ActivTrak Review – Employee Monitoring Software for More Demanding Users

More videos:

  • Review - ActivTrak: 5 Fast Facts

Category Popularity

0-100% (relative to Calabrio ONE and ActivTrak)

Calabrio ONE

ActivTrak

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calabrio ONE and ActivTrak

Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

ActivTrak Reviews

20 Employee Monitoring Software [2022 Updated List]
ActivTrak is an employee monitoring app with features that allow managers to analyze worker performance. They can also configure the app to let it operate in stealth mode before deploying it. With this, workers won’t know that they’re being monitored, allowing managers to get an accurate view of their performance.
Source: traqq.com

What are some alternatives?

When comparing Calabrio ONE and ActivTrak, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Teramind - Teramind provides a user-centric security approach for monitoring.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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