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Cal.com VS Custom Bots by Intercom

Compare Cal.com VS Custom Bots by Intercom and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Cal.com logo Cal.com

Cal.com (formerly Calendso) is the open source Calendly alternative.

Custom Bots by Intercom logo Custom Bots by Intercom

Create your own custom bot, no code required
  • Cal.com Landing page
    Landing page //
    2023-10-08
  • Custom Bots by Intercom Landing page
    Landing page //
    2023-05-11

Cal.com features and specs

  • Customizable
    Cal.com allows extensive customization to fit various branding and scheduling needs, which makes it adaptable for different types of users including businesses and individuals.
  • Open-source
    Being an open-source platform, Cal.com provides the flexibility for developers to modify and extend the software as per their specific needs, fostering a collaborative development environment.
  • Integrations
    Cal.com offers a wide range of integrations with other software tools like Google Calendar, Microsoft Outlook, and Zoom, enhancing its functionality and making it easier to fit into existing workflows.
  • User-friendly Interface
    Cal.com has an intuitive and clean interface that makes it easy for users of all technical skill levels to set up and manage their scheduling.
  • Privacy-focused
    Cal.com emphasizes data privacy, ensuring user information is handled securely, which is crucial for users who need to comply with regulations like GDPR.

Possible disadvantages of Cal.com

  • Learning Curve
    Although it is highly customizable, the plethora of options and features may result in a steeper learning curve for new users who are not familiar with such scheduling tools.
  • Limited Free Version
    The free version of Cal.com comes with limitations that may not be sufficient for growing businesses or advanced users who require more comprehensive features.
  • Dependency on Integrations
    Cal.com's effectiveness heavily depends on its integrations. Without these integrations, some users might find the tool less useful or incomplete, especially if their primary tools are not supported.
  • Support
    While open-source has many benefits, it may also mean that immediate, personalized support could be limited compared to fully commercial solutions. This might pose a challenge for users needing quick resolutions.
  • Performance
    As an open-source platform, the performance might vary depending on how it is hosted and managed. Suboptimal configurations could lead to slower performance or downtimes.

Custom Bots by Intercom features and specs

  • Enhanced Customer Interaction
    Custom Bots allow businesses to engage customers proactively by automating and personalizing responses. This ensures that customer inquiries are addressed promptly, improving the overall customer experience.
  • 24/7 Availability
    Custom Bots can operate around the clock without the need for human intervention, offering assistance to customers at any time of the day or night.
  • Efficient Resource Utilization
    By automating routine queries, Custom Bots free up human agents to focus on more complex issues, increasing overall operational efficiency.
  • Scalability
    As businesses grow, Custom Bots can handle increased volumes of customer interactions without a proportional increase in staffing costs.
  • Data Collection
    Custom Bots can gather valuable information from customer interactions, helping businesses to better understand their audience and make informed decisions.

Possible disadvantages of Custom Bots by Intercom

  • Limited Complex Problem Solving
    Custom Bots may struggle to handle complex, nuanced, or emotionally charged inquiries that require human empathy and judgment.
  • Potential for Miscommunication
    Automated responses can sometimes be misunderstood by customers, leading to frustration if the bot does not address a customer's particular need accurately.
  • Initial Setup and Maintenance
    Setting up Custom Bots requires an investment in time and resources, and ongoing maintenance may be necessary to update responses and workflows.
  • Integration Challenges
    Businesses may face technical challenges when integrating Custom Bots with existing systems and workflows, potentially causing temporary disruptions.
  • Impersonal Interaction
    Some customers may prefer human interaction and feel dissatisfied with the impersonal nature of automated bots, impacting their perception of the brand.

Cal.com videos

+ Add

What can you do with Cal? | Cal.com Version 1.1 Launch | 10 new languages

More videos:

  • Review - Cal.com Version 1.0 Launch Event

Custom Bots by Intercom videos

No Custom Bots by Intercom videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Cal.com and Custom Bots by Intercom)

Cal.com

Custom Bots by Intercom

Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100
Appointments and Scheduling
100 100%
Appointments and Scheduling
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cal.com and Custom Bots by Intercom

Cal.com Reviews

I've poked around a while ago at some Calendly alternatives (specifically was lo... | Hacker News
I tried using https://cal.com for a bit but ended up just switching over to https://zcal.co and it has been great so far. All these other scheduling tools end up trying to do too much and always seem to end up a bit clunky and charge absurd amounts for it
Source: news.ycombinator.com

Custom Bots by Intercom Reviews

We have no reviews of Custom Bots by Intercom yet.
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Social recommendations and mentions

Based on our record, Cal.com seems to be more popular. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cal.com mentions (56)

  • 5 Side Project Ideas for Developers to Monetize as Micro-SaaS in 2025
    Take Cal.com (https://cal.com/), formerly known as Calendso. It started as an open source alternative to Calendly which offers a free, self-hostable version for users. - Source: dev.to / 2 months ago
  • Using Clerk SSO to access Google Calendar and other service data
    BookMate is an open-source, publicly accessible, lightweight clone of popular booking services like cal.com or Calendly. - Source: dev.to / 5 months ago
  • My Journey into Open Source: First Contributions and Lessons Learned
    Then, I came across Cal.com, a fantastic open-source project for scheduling meetings and managing tasks (super useful for productivity!). I knew the basics of Git but wasn’t quite there with forking, merging branches, and all the intricate Git processes. After some YouTube tutorials, I started to get the hang of things. 😅. - Source: dev.to / 7 months ago
  • Start your own (side) business with open-source in mind
    Cal.com is an open-source event-juggling scheduler for everyone, and is free for individuals. - Source: dev.to / about 1 year ago
  • Fellow HSP entrepreneurs, how do you manage your energy and stress?
    I force clients who want to talk to me to book a call. I use cal.com (free) and my Google Calendar (which its linked to) only allows calls on specific days/times. I have a few "Call Blocks" where they can book. That let's me do calls in a small section of my week, with ample downtime to recover the rest of the week. I'm still learning how many calls a day I can handle. Currently anything more than 2 is too much. Source: over 1 year ago
View more

Custom Bots by Intercom mentions (0)

We have not tracked any mentions of Custom Bots by Intercom yet. Tracking of Custom Bots by Intercom recommendations started around Mar 2021.

What are some alternatives?

When comparing Cal.com and Custom Bots by Intercom, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TidyCal - Optimize your schedule with custom booking pages and calendar integrations

Botdesk - Support your customers automatically on website and messaging platforms - transform your FAQ to chatbot in 5 minutes, for real.

SavvyCal - A scheduling tool both the sender and the recipient will love.

Joonbot - Joonbot is a no-code and intuitive chatbot builder.

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