Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Cachet seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Runs on Cachet https://cachethq.io/ Can be linked to monitoring systems like zabbix & nagios. Source: about 1 year ago
Hi, Just discovered OneUptime project from this post. Seems to be a promising solution. I was looking for something that combines Cachet with something like Uptime Kuma, for users at work to have services status overview and alerting. Source: over 1 year ago
Https://cachethq.io/ allows this I think. Source: over 1 year ago
We're currently implementing "cachet" (https://cachethq.io/). I just installed it on an aws instance so our retail network can be updated with outages and such. Source: almost 2 years ago
Didn't check it, but the feature list says sth about planning ahead of time https://cachethq.io/. Source: about 2 years ago
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