Busatools VS Crisp Chat

Busatools is an all-in-one website analytics tool offering a comprehensive range of features to enhance online business management and analytics. Key offerings include:

Website Analytics: Tracks user behavior, analyzes website traffic, and provides insights into audience preferences for informed decision-making and enhanced online presence​​. User Interaction Recording: Advanced module for recording user interactions, offering crucial insights without compromising user privacy, enhancing user experience, and ensuring data security​​. Heatmaps: Collects heatmaps from all pages, helping in understanding user behavior and optimizing websites by identifying and addressing pain points​​. Live Chat: Integrated live chat feature for addressing user queries in real-time, enhancing user engagement​​. Performance and Reviews: Highly praised for its transformative impact and simplicity, combining several analytics tools into one service​​. Usage Statistics: Boasts over 20 million active users and has recorded over 30 million interactions and feedback forms​​. Data Insights and Security: Provides instantaneous insights with comprehensive dashboards for data visualization and adheres to high standards of data security and compliance​​. Plans and Pricing: Offers various plans including a free Starter plan, and progressively advanced Premium, Pro, and Enterprise plans catering to different levels of analytics and user interaction needs​​. Busatools is thus a robust tool for businesses seeking to optimize their online presence through detailed analytics and user interaction insights.

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.