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BugHerd VS Rollbar

Compare BugHerd VS Rollbar and see what are their differences

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BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies

Rollbar logo Rollbar

Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

  • Rollbar Landing page
    Landing page //
    2023-10-18

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Rollbar features and specs

  • Real-time Error Tracking
    Rollbar provides real-time error monitoring and alerts, allowing developers to quickly identify and address issues in production environments.
  • Comprehensive Error Reports
    It offers detailed error reports that include stack traces, browser data, device data, and more, which help in diagnosing and fixing errors faster.
  • Supports Multiple Languages and Frameworks
    Rollbar supports a wide range of programming languages and frameworks, making it a versatile tool for various tech stacks.
  • Integrations with Popular Tools
    Rollbar integrates with popular development and workflow tools like Slack, Jira, GitHub, and more, enhancing team collaboration and productivity.
  • Customizable Notifications
    Users can customize notifications based on error severity, frequency, and other parameters to reduce noise and focus on critical issues.
  • AI-assisted Triage
    The platform uses AI to group and prioritize errors, helping developers focus on the most impactful issues first.
  • User Context and Telemetry
    Gives insight into user actions leading up to an error, which can be crucial for reproducing and fixing issues.
  • Deployment Tracking
    Rollbar allows you to track when errors are introduced by specific deployments, making it easier to pinpoint the root cause.
  • Scalable
    Suitable for companies of all sizes, from startups to large enterprises, providing scalable solutions that grow with your business.

Possible disadvantages of Rollbar

  • Pricing
    Rollbar can be expensive for small teams or startups, especially as the volume of errors and the need for advanced features grow.
  • Learning Curve
    While feature-rich, Rollbar may have a steep learning curve for new users who are not familiar with error tracking tools.
  • Occasional False Positives
    Some users report occasional false positives, which can divert attention from actual issues.
  • Custom Plan Limitations
    The need for a custom plan to access certain advanced features can be a limitation for smaller teams who may not have the budget.
  • Performance Overhead
    Introducing Rollbar into your application can add some performance overhead, although typically minimal. It still needs to be managed.
  • Data Privacy Concerns
    Storing sensitive error data in a third-party service can raise privacy and compliance concerns, especially for industries with strict regulations.

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Analysis of Rollbar

Overall verdict

  • Yes, Rollbar is generally considered a good tool for error monitoring and management. Its comprehensive features and real-time insights make it a valuable addition for development teams aiming to improve their application's reliability and performance.

Why this product is good

  • Rollbar is known for its robust error tracking and monitoring capabilities. It provides real-time feedback on application errors, helping developers identify, diagnose, and fix issues quickly. Rollbar supports a wide range of programming languages and integrates well with various development and collaboration tools. Its features include automated error grouping, detailed error reports, and the ability to track the entire lifecycle of errors from detection to resolution.

Recommended for

  • Development teams that require real-time error tracking
  • Organizations looking to improve application reliability
  • Projects of various sizes, from startups to large enterprises
  • Teams that use continuous integration/continuous deployment (CI/CD) practices
  • Developers who need seamless integration with programming languages and tools

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Rollbar videos

Miata Hard Dog Ace Rollbar Review

Category Popularity

0-100% (relative to BugHerd and Rollbar)
Visual Bug Reports
100 100%
0% 0
Error Tracking
0 0%
100% 100
Bug Trackers
100 100%
0% 0
Exception Monitoring
0 0%
100% 100

User comments

Share your experience with using BugHerd and Rollbar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugHerd and Rollbar

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Rollbar Reviews

6 Bugsnag Alternatives to Consider in 2021
Apart from detecting, diagnosing, and helping to fix errors in real-time, Rollbar also provides high-quality insights/analytics into the application’s error ecosystem. It offers a straightforward interface for managing and viewing the issues, making it easy to accumulate insights from your code and allowing you to see how users find their way around in your application....
Source: scoutapm.com

Social recommendations and mentions

Based on our record, Rollbar should be more popular than BugHerd. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugHerd mentions (4)

Rollbar mentions (22)

  • 12 Best Instabug Alternatives For Debugging In 2025
    Rollbar is a helpful tool for tracking user errors and debugging. It helps developers monitor, detect, and fix errors across different platforms, including web, mobile, and backend systems. It offers detailed error reports, tracks problems as they happen, and works smoothly with popular tools like Jira, GitHub, and Slack to make workflows easier. Rollbar is built to save time on debugging by grouping similar... - Source: dev.to / 4 months ago
  • Sentry Alternatives for Better Error Tracking
    Rollbar is a highly effective real-time error tracking and debugging tool, crafted specifically for software developers. It aims to streamline the process of identifying and resolving errors across various programming languages and platforms, enhancing application quality and developer efficiency. For teams exploring sentry alternatives, Rollbar offers a compelling solution with its robust feature set and seamless... - Source: dev.to / 8 months ago
  • How to Setup a Project That Can Host Up to 1000 Users for Free
    Rollbar is a great error-tracking service. It alerts us on exceptions and errors, provides analysis tools and dashboard, so we can see, reproduce, and fix bugs quickly when something went wrong. This service has a possibility to log not only uncaught exceptions but any messages. By default, the messages are reported synchronously, but you can enable asynchronous reporting using Sidekiq, girl_friday, or Resque.... - Source: dev.to / 12 months ago
  • Cleaning routines to keep your project without bugs
    **2. Rollbar **is an error-tracking system that tells you if there are any errors occurring and if the app is functioning a-okay. - Source: dev.to / about 1 year ago
  • Ask HN: Who is hiring? (May 2024)
    Rollbar | https://rollbar.com | Remote US, Remote Europe, Budapest | Engineering, Technical Solutions About Rollbar: * We're a ~30-person team (SF, Budapest, remote US and Europe) with a mission to help developers build software quickly and painlessly * We help tens of thousands of developers find and fix errors faster. * Our backend handles billions of errors with low latency and high reliability * Our front-end... - Source: Hacker News / about 1 year ago
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What are some alternatives?

When comparing BugHerd and Rollbar, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.