Bugasura VS Usersnap

Compare Bugasura VS Usersnap and see what are their differences

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Bugasura

An AI-enabled bug tracker with inbuilt reporters for manual testing. Report, manage, and close bugs easily with Bugasura.

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

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Use Bugasura's AI-enabled Chrome plugin and Android reporters to test and capture bugs contextually. Push the bugs to the AI-enabled tracker that generates descriptions, detects impact and similar issues automatically across projects. Track your progress with automatically generated dashboards - no more manually writing reports and queries.

Explore integrations, automations, assignees and more to identify and close bugs faster.

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2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Bugasura

Website: bugasura.io
Pricing URL: Official Bugasura Pricing
$ Details: freemium $5.0 / Monthly
Platforms: -
Release Date: 2021 March
Categories: #Project Management #Software Development #Task Management #Error Tracking

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January
Categories: #Visual Bug Reports #Bug Reporting #User Feedback #Customer Feedback #Feature Tracking #Surveys #Survey Tools #Forms And Surveys #Online Surveys

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Bugasura features and specs

Chrome Plugin for Bug Reporting: Yes
Android App for bug reporting: Yes
AI-based issue tracking and management: Yes
Error Monitoring : Yes
Custom Workflows: Yes
Automatic Dashboards: Yes
Slack Integration: Yes
Project management tool integrations: Yes
Priority Help and Support: Yes
Import and Export Bugs: Yes
Collaboration Features: Yes
Test Case Management: No
Automation Testing : No

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

Bugasura videos

+ Add

Full Walkthrough of Bugasura

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to Bugasura and Usersnap)

Bugasura

Usersnap

Error Tracking

100 100%

Error Tracking

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Development

100 100%

Development

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

Questions and Answers

As answered by people managing Bugasura and Usersnap.

What makes your product unique?

Bugasura's answer

Bugasura is an AI-enabled issue tracker that - Generates description, tags, impact of the bug, and expected behavior of the feature automatically - Loads super fast - Comes integrated with bug reporters for contextual bug capturing and manual testing

Why should a person choose your product over its competitors?

Bugasura's answer

Bugasura is a fast, collaborative, comprehensive, and affordable alternative to competitors.

The AI-powered issue tracker was the first to launch. It captures issue details from product requirement documents.

It also has a decent range of integrations for error monitoring , project management, and more which makes it a complete issue management solution for teams.

Dashboards and metrics are auto-generated which helps teams save time and stakeholders get an overview of team's workload, issues, and productivity.

Bugasura also comes integrated with native bug reporting tools that are also AI-enabled. The reporters help you capture bugs contextually and allow your developers to fix bugs faster.

The best part is that it is FREE to use with 5 team members which makes it a must-have for smaller teams. All features are available on the FREE version. It costs only $5 per user per month from the 6th user onwards.

How would you describe your primary audience?

Bugasura's answer

Bugasura is best for web development agencies and startups with up to 50 developers and 20 QA testers.

What's the story behind your product?

Bugasura's answer

Bugasura is the product of Moolya Software Testing Services - a testing company run by Pradeep Soundarrarajan who is a leader in the software testing industry with over 20 years of experience in the field. Moolya serves some of the biggest software companies in India like Hotstar, PhonePe, Flipkart etc. Given the deep understanding and context in the quality space, Bugasura embodies the clarity, simplicity, and functionality of an expert tester.

Which are the primary technologies used for building your product?

Bugasura's answer

Bugasura is built on the LAMP Stack - Linux, Apache2, MySQL and PHP

Who are some of the biggest customers of your product?

Bugasura's answer

Elevate Global
Credable.in
Delega Banks

User comments

Share your experience with using Bugasura and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugasura and Usersnap

Bugasura Reviews

We have no reviews of Bugasura yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Bugasura. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugasura mentions (1)

The Seven Types of Security Testing
Btw I wanted to show you a wonderful bug tracker for SaaS teams. Do check out https://bugasura.io. Source: over 2 years ago

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: 12 months ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago