Software Alternatives, Accelerators & Startups

BrightBot VS ChatWoot

Compare BrightBot VS ChatWoot and see what are their differences

BrightBot logo BrightBot

BrightBot enables you to add an AI-powered chatbot to your website

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • BrightBot Landing page
    Landing page //
    2023-06-14
  • ChatWoot Landing page
    Landing page //
    2023-09-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

BrightBot features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

BrightBot videos

No BrightBot videos yet. You could help us improve this page by suggesting one.

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ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to BrightBot and ChatWoot)
Customer Support
3 3%
97% 97
Chatbot
100 100%
0% 0
Live Chat
3 3%
97% 97
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BrightBot and ChatWoot

BrightBot Reviews

10 Best AI Tools for Customer Service to Elevate Your Support
BrightBot’s primary purpose is to provide informative and accurate answers to questions people may have when they visit your website. How does it do that? Well, not by reading minds or guessing—you train it by “feeding” it with your company info.
Source: clickup.com

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BrightBot mentions (0)

We have not tracked any mentions of BrightBot yet. Tracking of BrightBot recommendations started around Jun 2023.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing BrightBot and ChatWoot, you can also consider the following products

ClickUp - ClickUp's #1 rated productivity software is making more productive projects with a beautifully designed and intuitive platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zigpoll - Collect genuine feedback from your customers, capture emails, and increase conversions with our interactive polling tool.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Tiledesk - Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.