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BrandWatch VS Zendesk Suite

Compare BrandWatch VS Zendesk Suite and see what are their differences

BrandWatch logo BrandWatch

The best social monitoring tool

Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package
  • BrandWatch Landing page
    Landing page //
    2023-10-05
Not present

BrandWatch videos

Using Brandwatch with Hootsuite Analytics

More videos:

  • Review - Brandwatch: Social Media Monitoring
  • Review - Brandwatch Audiences Product Video 2018

Zendesk Suite videos

No Zendesk Suite videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BrandWatch and Zendesk Suite)
Social Media Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100
Reputation Management
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BrandWatch and Zendesk Suite

BrandWatch Reviews

Best Customer Analytics Tools and Software in 2021
Brandwatch does it all- from crisis and brand management to competitive analysis and influencer marketing. A must-have analytics tool, Brandwatch keeps track of all brand mentions online and keep so you can tailor your communications accordingly and sell efficiently.
Source: blog.bit.ai
10 Affordable News Monitoring Tools to Keep You in the Know
Brandwatch is probably the largest news monitoring tool out there. They’ve been in the game for a number of years now.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Brandwatch is an enterprise-level social media monitoring tool that could be used to track ongoing PR campaigns. You can monitor relevant topics, mentions, purchase intent, share of voice, and the top sites that mention the company. The tool could be extremely useful during crisis situations or if you need to monitor a competitor's moves. It could also be used to track...

Zendesk Suite Reviews

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Social recommendations and mentions

Based on our record, BrandWatch seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BrandWatch mentions (1)

Zendesk Suite mentions (0)

We have not tracked any mentions of Zendesk Suite yet. Tracking of Zendesk Suite recommendations started around Apr 2022.

What are some alternatives?

When comparing BrandWatch and Zendesk Suite, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…