Software Alternatives & Reviews

BrandWatch VS Birdeye

Compare BrandWatch VS Birdeye and see what are their differences


The best social monitoring tool

Birdeye helps businesses grow through happy customers.
BrandWatch Landing Page
BrandWatch Landing Page
Birdeye Landing Page
Birdeye Landing Page

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

BrandWatch details

Categories
Reputation Management Monitoring Tools Marketing Analytics
Website brandwatch.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Birdeye details

Categories
Reputation Management Customer Interaction Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Business Listings Customer Experience
Website birdeye.com  
Pricing URL Official Birdeye Pricing  
Details $paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date2012-02-02

BrandWatch videos

Using Brandwatch with Hootsuite Analytics

More videos:

  • - Brandwatch: Social Media Monitoring
  • - Brandwatch Audiences Product Video 2018

Birdeye videos

What is Birdeye?

More videos:

  • - Birdeye Review Julie

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BrandWatch and Birdeye

BrandWatch Reviews

Best Customer Analytics Tools and Software in 2021
Brandwatch does it all- from crisis and brand management to competitive analysis and influencer marketing. A must-have analytics tool, Brandwatch keeps track of all brand mentions online and keep so you can tailor your communications accordingly and sell efficiently.
Source: blog.bit.ai
10 Affordable News Monitoring Tools to Keep You in the Know
Brandwatch is probably the largest news monitoring tool out there. They’ve been in the game for a number of years now.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Brandwatch is an enterprise-level social media monitoring tool that could be used to track ongoing PR campaigns. You can monitor relevant topics, mentions, purchase intent, share of voice, and the top sites that mention the company. The tool could be extremely useful during crisis situations or if you need to monitor a competitor's moves. It could also be used to track...

Birdeye Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

What are some alternatives?

When comparing BrandWatch and Birdeye, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Brand24 - Brand24 gives you instant access to mentions about your brand across the web.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

User reviews

Share your experience with using BrandWatch and Birdeye. For example, how are they different and which one is better?

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