Software Alternatives, Accelerators & Startups

Brand24 VS SuprSend

Compare Brand24 VS SuprSend and see what are their differences

Brand24 logo Brand24

Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights. This tool is designed to keep track of online conversations about your brand, products, and competitors.

SuprSend logo SuprSend

Single Notification API for Every Channel (SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox)
  • Brand24 Landing page
    Landing page //
    2023-03-09
  • Brand24 Mentions Tab
    Mentions Tab //
    2024-03-14
  • Brand24 Social Media Reach
    Social Media Reach //
    2024-03-14
  • Brand24 Influencers Tab
    Influencers Tab //
    2024-03-14

It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites.

Some of the key features of Brand24 are:

  • Real-time online media monitoring,
  • AI sentiment analysis to understand the tone of the conversation,
  • Estimated social and non-social reach to determine the potential audience size,
  • Share of voice to see how much of the conversation is about your brand compared to competitors,
  • AI topic analysis to identify the most discussed topics,
  • Emotion and emoji analysis to understand the emotional response of the audience,
  • AI insights, trends, and recommendations to help you make data-driven decisions,
  • Competitor monitoring and comparison to track your competitors' performance,
  • Geo analysis to see where the conversation is happening,
  • Reputation and presence scores to measure your brand's online reputation,
  • Trending hashtags and links to identify the most popular trends,
  • Influencer discovery to find key influencers in your industry,
  • Advanced filters to sort the data and get more specific insights,
  • Comprehensive reports to help you visualize and understand the data.

With Brand24, you can increase brand awareness, improve customer support, measure your marketing efforts, conduct a competitor analysis, do social selling, prevent PR crises, and many more.

  • SuprSend Landing page
    Landing page //
    2023-01-13

SuprSend provides scalable notification infrastructure to trigger workflow-based transactional notifications, run CRONs, and engagement campaigns.

  • Dynamic Template Management with version control
  • Batching and Digesting Notifications
  • Preference Management
  • Channel & Vendor Fallback Mechanisms
  • Brand Management
  • Real-time visibility with webhooks support
  • Audit and Logs
  • SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox Support

Try for free: https://app.suprsend.com/en/signup/

Built for: # Startups (0-1) # Scaling Startups with Infra needs # B2B2C, B2B & B2C Companies # Enterprises. Send workflow-triggered notifications via single API integration to multiple channels.

How do you trigger communications on SuprSend notification system?

You can trigger communications in one of two ways: Send events to SuprSend from your frontend clients (android app, website, etc) via SuprSend Client SDK, and create a Workflow on SuprSend platform to trigger communication on an event.

Create workflow and trigger communication from your backend using an omnichannel HTTPS API method, or use our Backend SDK.

All the other components (like vendors, templates, optimization, scaling, etc.) are created and managed on the SuprSend platform.

Brand24

$ Details
paid Free Trial $79.0 / Monthly (3 keywords, 2K mentions/mo, 1 users ,Update every 12h and more.)
Platforms
Browser Slack Windows iOS Android
Release Date
2011 January

SuprSend

$ Details
freemium $99.0 / Monthly
Platforms
Python React Native ReactJS C Go Node JS Java
Release Date
2021 July

Brand24 features and specs

  • Real-time online media monitoring: Yes
  • AI sentiment analysis: Yes
  • Estimated social and non-social reach: Yes
  • Share of voice: Yes
  • AI topic analysis: Yes
  • Emotion and emoji analysis: Yes
  • AI insights, trends, and recommendations: Yes
  • Competitor monitoring and comparison: Yes
  • Geo analysis: Yes
  • Reputation and presence scores : Yes
  • Trending hashtags: Yes
  • Influencer discovery: Yes
  • Advanced filters: Yes
  • Comprehensive reports: Yes

SuprSend features and specs

  • Batching & Digests (Fallback Mechanism): Yes
  • Channel & Vendor Smart Routing: Yes
  • Preferences Management (Multiple Levels): Yes
  • Brand Management (Dynamic Customisation): Yes
  • Webhooks based real-time analytics: Yes
  • App Inbox Management: Yes
  • Channels (SMS, Slack, Email, Push, Whatsapp): Yes

Brand24 videos

See what people are saying about your company on the web! | Brand24

More videos:

  • Demo - How can Brand24 protect your business reputation?

SuprSend videos

Introducing SuprSend: Single Notification API Infrastructure

Category Popularity

0-100% (relative to Brand24 and SuprSend)
Reputation Management
100 100%
0% 0
Developer Tools
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
Notifications And Alerting

Questions and Answers

As answered by people managing Brand24 and SuprSend.

What makes your product unique?

Brand24's answer

Brand24 goes beyond merely gathering mentions; it analyzes mentions and presents actionable insights.

SuprSend's answer:

Single API to deliver all product notifications with multiple channels. It makes the Dev's and PMs life easier by just calling the API and getting the work done.

Why should a person choose your product over its competitors?

Brand24's answer

Brand24 offers a strong combination of comprehensive monitoring, timely alerts, detailed analysis, and ease of use, making it a compelling choice for businesses looking to closely monitor and engage with their online presence.

SuprSend's answer:

SuprSend notification infrastructure API offers discounted startups package. Moreover we have a user churn rate of less than 1%, signalling our robust product and customer support.

How would you describe your primary audience?

Brand24's answer

Business of all sizes, Marketing Agencies, Public Relations (PR) Professionals, Social Media Managers, Customer Service Teams, Product Managers and Developers, Influencers and Content Creators.

SuprSend's answer:

Dev teams who wants an abstraction for their current hassle around notification. Product teams who want to have visibility and control over notification logic and workflows.

What's the story behind your product?

Brand24's answer

Brand24's story begins in 2011 in Poland, founded by Michał Sadowski and a team of co-founders. The idea was born out of the need for businesses to understand what was being said about them online. Before the widespread availability of sophisticated media monitoring tools, companies found it challenging to track mentions across the vast expanse of the internet, including social media, blogs, forums, and news sites. This gap in the market led to the creation of Brand24, a tool designed to make digital listening accessible to companies of all sizes.

SuprSend's answer:

The founders worked in companies at CTO, CPO level positions, saw a constant and recurring need to revamp notification engines, or maintain it. That led to an idea to create a notification infrastructure as a service platform for product notifications.

Who are some of the biggest customers of your product?

Brand24's answer

4000+ brands of all sizes, including: Ikea, Intel, Vichy, Samsung, Carlsberg, Intel.

Which are the primary technologies used for building your product?

SuprSend's answer:

Front End: React, Java, Flutter, Angular Backend: Python, Go, Node, JS, Nextjs ++

We are constantly rolling out support for newer tech stacks.

User comments

Share your experience with using Brand24 and SuprSend. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Brand24 and SuprSend

Brand24 Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Brand24 is a free online monitoring solution used by thousands of brands to identify and analyze social media mentions and online conversations related to their brands, competitors, and products. This powerful tool provides brands with an excellent, easy-to-use, and affordable solution to monitor crucial online conversations. With Brand24, brands can manage their online...
Awario alternatives: Brand24
Brand24 monitors more sources, serves more purposes, it offers more analysis and reporting features. It has great reviews and definitely a long-standing reputation. Brand24’s design is user-friendly and all of that for just a couple of dollars higher price. That’s why, if you are looking for Awario alternatives, you can check Brand24 out without hesitation.
Source: brand24.com
Best Customer Analytics Tools and Software in 2021
Next is Brand24, an online reputation management tool that lets you monitor your business online in real-time. Track your brand across social media, blogs, news, podcasts, forums, videos, and more, and keep an eye out on everything that’s happening around your brand. Brand24 helps users understand their customers better by giving them insights into what they are talking about.
Source: blog.bit.ai
10 Affordable News Monitoring Tools to Keep You in the Know
Good food, road cycling and outdoor adventures are just some of the things that excite me in life. There's also Brand24, digital marketing and advertising -- some day I'd love to try the last one. Loving English language and literature since a kid.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Brand24 lets you track social mentions and sentiment online to better understand how a brand is being talked about and perceived online. You can share alerts with other team members for one-on-one follow-ups, and the tool allows you to monitor the sentiment and mentions of competitors for a more realistic view of how the brand matches up.

SuprSend Reviews

  1. Good notification service API for templating, workflow triggers, and managing providers

    SuprSend is a good tool for steamlining complete notification system, Using it for templating across push, app inbox and emails. Provides good observability and built in retrying mechanisms.

    👍 Pros:    Templates are great|Workflow support|Drag and drop email builder|Inapp inbox|Full transaction observability|Api & webhooks

6 Best Notification Infrastructure for Modern Applications
SuprSend is the next infrastructure on the list that skillfully manages product notifications across different channels. Offering a single API for all the channels, it is equipped with an intuitive dashboard that enables the developers to send cross-channel notifications to the end users and scale with the requirements.
Source: geekflare.com

What are some alternatives?

When comparing Brand24 and SuprSend, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Knock App - Power your product notifications with Segment and Hightouch.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

MagicBell - Your app needs a notification inbox – with real-time sync, web & mobile push, and a UI that matches your brand.

BrandWatch - The best social monitoring tool

Novu - The ultimate library for managing multi-channel transactional notifications with a single API.