Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
⚙️ How It Works
🙏 Our Ask
Thank you!
No features have been listed yet.
Brainwave's answer:
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
Brainwave's answer:
Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.
Brainwave's answer:
B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).
Brainwave's answer:
React.js, Node.js, Langchain, Machine Learning
Brainwave's answer:
we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.
Based on our record, Botpress seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We are seeking an experienced Botpress bot developer to integrate an existing chatbot with our ITOP system for agent routing. The chatbot is already developed and can handle customer inquiries, but we need an integration that will route customers to the appropriate ITOP agent who is currently logged in. Source: about 1 year ago
Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
Greetings! My gf is working on a chatbot project and is responsible for designing the phrases and its behaviours using the Botpress (https://botpress.com/) platform for WhatsApp API. Source: over 2 years ago
Ever read an article that made you switch to Google and search for that secret programming word or jargon? Like you have no clue what the author is talking about in his post. This happened to me when I started coding my first Amazon Alexa Skill. If you are also one of those guys who is getting started with conversational AI, then this short read can be very useful to you. This post will help you understand the... - Source: dev.to / about 3 years ago
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