Software Alternatives, Accelerators & Startups

BotPenguin VS Usetiful

Compare BotPenguin VS Usetiful and see what are their differences

BotPenguin logo BotPenguin

“Behind every successful company, there’s a quirky chatbot”- BotPenguin

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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  • BotPenguin Landing page
    Landing page //
    2023-01-12

We are psyched to announce the quirkiest penguin from the chatbot maker’s family…

And drumroll 🥁

Ta-da!

BotPenguin!

BotPenguin makes sure that you keep up with your customers and visitors all the time with that awesome live chat, godly integrations and a mighty unified inbox to get all the queries. Oh when we say integrations, 55 is the magic number! Keep your customers engaged with an omnichannel chatbot that can walk a gazillion miles for you around the web.

Get those super bots working on Telegram, WhatsApp, Facebook or your website and as we say, automation is the new gold! Generate leads like a pro, support your customers and schedule appointments at ease.

Automate your chatbot marketing to the next level and whether you go drip or bulk or provide round the clock service, it’s all for you to provide. Simply, ask and ye shall receive! The chatbot gods have imbued this chatbot with NLP, conversational AI and we made sure that this is easy to implement with zero development time, strictly no-code and zero setup cost. If there was a chatbot who was a jack of all trades, BotPenguin is definitely the one for you and your business!

  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

BotPenguin

$ Details
freemium $5.0 / Monthly
Platforms
Browser Web WhatsApp Facebook Messenger Telegram
Release Date
2018 January

BotPenguin features and specs

  • Easy to Set-up and use: Free
  • Free Trial: Free
  • Integrations: Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Analytics and Reporting: free
  • Clean UI: Free
  • Deep Analytics: Contact
  • Human Handover: free
  • Multiple Messaging Channels: Contact
  • Branching: Contact

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

BotPenguin videos

Create Website Bot

More videos:

  • Tutorial - How to create Chatbot for Website with BotPenguin
  • Review - BotPenguin - Create a free Chatbot | Lead Generation Chatbot | Customer Service Chatbot
  • Demo - How to Create Chatbot for Website with BotPenguin | Integrate Your Own Chatbot for Your Website

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to BotPenguin and Usetiful)
Chatbots
100 100%
0% 0
Digital Adoption
0 0%
100% 100
Customer Support
100 100%
0% 0
User Onboarding And Engagement

User comments

Share your experience with using BotPenguin and Usetiful. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotPenguin and Usetiful

BotPenguin Reviews

  1. Great Chatbot

    BotPenguin is great chatbot. I use it for answering visitors queries as well as that of my team. One thing I like most about this chatbot is that it also works on my facebook page so I can just focus on other important stuff while it chats with visitors.


A Comprehensive Examination of the Top 5 Chat Automation Solutions
While BotPenguin offers a free plan providing one chatbot and 2,000 messages per month for one team member, their paid plans offer up to 500,000 messages per month, unlimited chatbots, and support for three or more team members.

Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Social recommendations and mentions

Based on our record, BotPenguin seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotPenguin mentions (3)

  • A friend of mine was struggling with Fraud calls and random visitors on his website, he asked for a suggestion that how I created BotPenguin.
    One day my friend called me and said that he is fade up with fraud calls and filtering out random visitors from visitors who are really interested in his product. That was when I got the Idea to create BotPenguin a chatbot platform where anyone can design customized chatbots for their business without coding. It worked for him. Source: about 3 years ago
  • How would a chatbot be helpful in generating good leads for a business?
    If you want to build a chatbot for the landing page of your website and convert your visitors into leads, I recommend you choose BotPenguin platform where you can build chatbots according to your business needs. Within 15 minutes, you can make chatbots with the help of BotPenguin for free. Source: about 3 years ago
  • [HELP] I need a WP Booking plugin with rescheduling options with the possibility to buy first and only book later
    You can check out BotPenguin; you can contact. Source: about 3 years ago

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

What are some alternatives?

When comparing BotPenguin and Usetiful, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Drift - A messaging app that helps you grow your business.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Clearview Elite - Clearview Elite provides real estate marketing solutions with custom built websites for properties and sales intelligence for brokers.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.