Software Alternatives & Reviews

BotPenguin VS Salesforce Service Cloud

Compare BotPenguin VS Salesforce Service Cloud and see what are their differences

BotPenguin logo BotPenguin

“Behind every successful company, there’s a quirky chatbot”- BotPenguin

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • BotPenguin Landing page
    Landing page //
    2023-01-12

We are psyched to announce the quirkiest penguin from the chatbot maker’s family…

And drumroll 🥁

Ta-da!

BotPenguin!

BotPenguin makes sure that you keep up with your customers and visitors all the time with that awesome live chat, godly integrations and a mighty unified inbox to get all the queries. Oh when we say integrations, 55 is the magic number! Keep your customers engaged with an omnichannel chatbot that can walk a gazillion miles for you around the web.

Get those super bots working on Telegram, WhatsApp, Facebook or your website and as we say, automation is the new gold! Generate leads like a pro, support your customers and schedule appointments at ease.

Automate your chatbot marketing to the next level and whether you go drip or bulk or provide round the clock service, it’s all for you to provide. Simply, ask and ye shall receive! The chatbot gods have imbued this chatbot with NLP, conversational AI and we made sure that this is easy to implement with zero development time, strictly no-code and zero setup cost. If there was a chatbot who was a jack of all trades, BotPenguin is definitely the one for you and your business!

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

BotPenguin

$ Details
freemium $5.0 / Monthly
Platforms
Browser Web WhatsApp Facebook Messenger Telegram
Release Date
2018 January

BotPenguin features and specs

  • Easy to Set-up and use: Free
  • Free Trial: Free
  • Integrations: Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Analytics and Reporting: free
  • Clean UI: Free
  • Deep Analytics: Contact
  • Human Handover: free
  • Multiple Messaging Channels: Contact
  • Branching: Contact

Salesforce Service Cloud features and specs

No features have been listed yet.

BotPenguin videos

Create Website Bot

More videos:

  • Tutorial - How to create Chatbot for Website with BotPenguin
  • Review - BotPenguin - Create a free Chatbot | Lead Generation Chatbot | Customer Service Chatbot
  • Demo - How to Create Chatbot for Website with BotPenguin | Integrate Your Own Chatbot for Your Website

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to BotPenguin and Salesforce Service Cloud)
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100
Customer Support
3 3%
97% 97
Real Estate
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotPenguin and Salesforce Service Cloud

BotPenguin Reviews

  1. Great Chatbot

    BotPenguin is great chatbot. I use it for answering visitors queries as well as that of my team. One thing I like most about this chatbot is that it also works on my facebook page so I can just focus on other important stuff while it chats with visitors.


A Comprehensive Examination of the Top 5 Chat Automation Solutions
While BotPenguin offers a free plan providing one chatbot and 2,000 messages per month for one team member, their paid plans offer up to 500,000 messages per month, unlimited chatbots, and support for three or more team members.

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Social recommendations and mentions

Based on our record, BotPenguin seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotPenguin mentions (3)

  • A friend of mine was struggling with Fraud calls and random visitors on his website, he asked for a suggestion that how I created BotPenguin.
    One day my friend called me and said that he is fade up with fraud calls and filtering out random visitors from visitors who are really interested in his product. That was when I got the Idea to create BotPenguin a chatbot platform where anyone can design customized chatbots for their business without coding. It worked for him. Source: about 3 years ago
  • How would a chatbot be helpful in generating good leads for a business?
    If you want to build a chatbot for the landing page of your website and convert your visitors into leads, I recommend you choose BotPenguin platform where you can build chatbots according to your business needs. Within 15 minutes, you can make chatbots with the help of BotPenguin for free. Source: about 3 years ago
  • [HELP] I need a WP Booking plugin with rescheduling options with the possibility to buy first and only book later
    You can check out BotPenguin; you can contact. Source: about 3 years ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing BotPenguin and Salesforce Service Cloud, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Drift - A messaging app that helps you grow your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clearview Elite - Clearview Elite provides real estate marketing solutions with custom built websites for properties and sales intelligence for brokers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.