Software Alternatives, Accelerators & Startups

Botcopy VS Gorgias

Compare Botcopy VS Gorgias and see what are their differences

Botcopy logo Botcopy

Botcopy connects Dialogflow to a rich custom web chat UI in a few simple clicks. Amazing features, friendly service – try it free.

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.
  • Botcopy Landing page
    Landing page //
    2022-09-12

Botcopy is an LA-based software company offering a SaaS that connects Google Dialogflow to websites and apps, empowering businesses and governments to run sophisticated conversational AI on their websites to radically boost revenue and cut costs. Two products, Botcopy Messenger and Botcopy Live Chat, both are optimized for enterprise and the public sector. The Botcopy stack combines the best of automation and live chat, designed with an AI-first mentality so that you can use transcript data to improve your AI over time. Botcopy is perfect entry into the world of Google Cloud Platform, you can integrate Botcopy into Dialogflow CX, CCAI Insights, BigQuery, Cloud Functions and any other databases or third-party apps that your operations rely on. Botcopy is secure and ADA 2.1 AA compliant out of the box. The custom modular component approach of Botcopy is the smart way to build your AI system, bring your own cloud, you're in control! Botcopy is a Google Cloud Partner and happy to help our clients navigate the beginning stages of getting your project set up correctly. Whether you're a frontend developer, back-end, full-stack, or none of the above, grab a free trial today and reach out. We'll help you get oriented and on your way. :) dust@botcopy.com CEO

  • Gorgias Landing page
    Landing page //
    2023-10-07

Botcopy

$ Details
paid Free Trial $79.0 / Monthly (Pro Plan, 1500 Engagements/month, 1 Live Chat seat)
Platforms
Dialogflow Open Endpoints
Release Date
2019 January

Botcopy videos

Conversational Copywriting for Bots with Botcopy - The Chatbot Podcast 005

More videos:

  • Demo - Botcopy Overview
  • Review - Botcopy Quick Overview

Gorgias videos

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Category Popularity

0-100% (relative to Botcopy and Gorgias)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Botcopy and Gorgias

Botcopy Reviews

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Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Gorgias should be more popular than Botcopy. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Botcopy mentions (1)

  • Dialogflow & Botcopy full tutorial compressed to 26 minutes so you can save learning curve by a million zillion years & build a classy web chat AI agent front-to-back.
    Accelerate your learning conversational AI curve! Follow the steps in this fun & clear video, build a starter agent from zero to finish, using the best enterprise-level chat stack: Botcopy and Google Dialogflow. PLEASE NOTE: To perform the tasks in this video, you will need a PROJECT FOLDER zip containing certain elements. (They are not required, but it will make the project easier.) We're happy to get this file... Source: almost 3 years ago

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Botcopy and Gorgias, you can also consider the following products

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatBot - Easy to use chatbot platform for business

HelpScout - Help Scout is a simple, straightforward way to provide excellent support