Software Alternatives, Accelerators & Startups

BoldDesk VS TheBrain

Compare BoldDesk VS TheBrain and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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TheBrain logo TheBrain

TheBrain: The Ultimate Digital Memory
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • TheBrain Landing page
    Landing page //
    2021-10-16

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

TheBrain

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

TheBrain features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

TheBrain videos

No TheBrain videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and TheBrain)
Customer Support
100 100%
0% 0
Brainstorming And Ideation
Help Desk
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and TheBrain. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, TheBrain should be more popular than BoldDesk. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

TheBrain mentions (8)

  • (Serious) If storing notes is a process that never will end, how does one adjust after categorizing their notes in to sections when new notes come in on the fly and time is finite?
    Personally, I like the Getting Things Done method, which has you store notes in an "inbox" (for me, that's a Trello board), which you prune daily or weekly, which involves pruning out the stuff that really isn't important or that can just be done right then. Once I deem a thought or some information worthy of long term storage, I use the mind mapping software TheBrain. That allows me to store information quickly... Source: 5 months ago
  • What format do you save articles?
    Works really great! Also, I'm a 20-year user of TheBrain (thebrain.com), and I can drag and drop the files from my Obsidian vault to TB as links. Then, I can edit those files in TB, link them to other 12,000+ thoughts in my TB, and those edits will show up in Obsidian; vice versa, edits made in Obsidian show up in TB. Source: about 1 year ago
  • Working on an app Concept: "3D Mind Maps", Gimmicky or Actually Useful?
    You might get some ideas from thebrain.com. Source: almost 2 years ago
  • Mind Map with layers or toggle
    Useless for my task: Thebrain.com. Source: over 2 years ago
  • Note taking apps vs (personal) wikis as a personal knowledge store
    In this type of programs the best is theBrain https://thebrain.com/. Its dynamic mind maps allow store any quantity of information there. Source: over 2 years ago
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What are some alternatives?

When comparing BoldDesk and TheBrain, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xmind - Xmind is a brainstorming and mind mapping application.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FreeMind - FreeMind is a premier free mind-mapping software written in Java.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.