Software Alternatives, Accelerators & Startups

BoldDesk VS Tellephant

Compare BoldDesk VS Tellephant and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Tellephant logo Tellephant

Helping you build incredible chatbots and integrate WhatsApp, Google, Facebook, SMS and more to your communication stack in seconds. All at the cheapest rates out there.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Tellephant Landing page
    Landing page //
    2022-12-01

Engage your customers, like never before, on their favourite messaging channels with Tellephant’s advanced, yet easy‑to‑use, messenger communication platform.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Tellephant

$ Details
freemium $19.99 / Monthly ("WhatsApp Business Account", "1 Agent")
Platforms
Web Android
Release Date
2020 October

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Tellephant features and specs

  • Omnichannel support: Yes
  • WhatsApp Chatbot: Yes
  • WhatsApp Business Access: Yes
  • WhatsApp Integration: Yes
  • Chat Support: Yes
  • Chatbot: Yes
  • Website Chat: Yes
  • Google Business Messaging: Yes
  • Instagram growth: Yes
  • Ecommerce: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Tellephant videos

WhatsApp Business with Google Sheets Integration

More videos:

  • Demo - Support Customers on WhatsApp!
  • Review - MedPay Testimonial
  • Review - Integrate Airtable with WhatsApp using Tellephant (2022)
  • Review - Integrate Zoho CRM with WhatsApp using Tellephant (2022)

Category Popularity

0-100% (relative to BoldDesk and Tellephant)
Customer Support
89 89%
11% 11
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Messaging
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Tellephant. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Tellephant

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Tellephant Reviews

We have no reviews of Tellephant yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Tellephant mentions (0)

We have not tracked any mentions of Tellephant yet. Tracking of Tellephant recommendations started around Jun 2021.

What are some alternatives?

When comparing BoldDesk and Tellephant, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Twilio - Brings voice and messaging to your web and mobile applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SendSMSGate - ✅Send SMS Bulk and 📨📨📨 Service SMS and Viber ads all over the world. 💰Cheap rices, round-the-clock support and direct contracts with mobile operators.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Plivo - Plivo simplifies your customer engagement.