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BoldDesk VS Plivo

Compare BoldDesk VS Plivo and see what are their differences

ComplyCube
Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance. featured
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  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Plivo logo Plivo

Plivo simplifies your customer engagement.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Plivo Landing page
    Landing page //
    2023-04-18

Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Plivo features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Plivo videos

+ Add

Building highly scalable web services with Gevent experiences at Plivo

More videos:

  • Tutorial - Setup Plivo with tSMS - Tutorial

Category Popularity

0-100% (relative to BoldDesk and Plivo)

BoldDesk

Plivo

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

Share your experience with using BoldDesk and Plivo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Plivo

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Plivo Reviews

  1. A Great App for Businesses of all sizes

    I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.

    🏁 Competitors: Alvaria, Bandwidth
    👍 Pros:    Well designed|Easy to use
    👎 Cons:    Loading speed
Textverified Alternatives – Nonvoipusapp.com & 6 more
Plivo is a communication platform that offers SMS and voice services for businesses. It provides APIs that enable developers to integrate phone number verification and two-factor authentication seamlessly into their applications. Plivo’s user-friendly interface and scalable solutions make it a compelling alternative to Textverified.com.
Source: nonvoipusapp.com
15 Best Twilio Alternatives 2022
The biggest difference between Twilio and Plivo is that Plivo can help you save a lot more money in the long run. Yet you can as easily set everything up and keep it hosted in the cloud without worrying about security or data loss.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
The biggest difference between Twilio and Plivo is that Plivo can assist you save a lot more money in the long run. Yet you can as easily set whatever up and keep it hosted in the cloud without worrying about security or information loss.
Source: www.techolac.com

Social recommendations and mentions

Plivo might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Plivo mentions (1)

  • Asyncio, twisted, tornado, gevent walk into a bar
    This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 10 months ago

What are some alternatives?

When comparing BoldDesk and Plivo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Twilio - Brings voice and messaging to your web and mobile applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

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