BoldDesk
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
Zoho Desk
HappyFox
SAP Cloud Appliance Library
Spreadsheet Server
Winshuttle
RF-SMART
Global Cash Card
Reports Wand
KTern
MITS Distributor Analytics
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
BoldDesk SAP Cloud Appliance LibraryNo features have been listed yet.
Based on our record, SAP Cloud Appliance Library should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 11 months ago
Access to test/trial systems: there are trial systems on SAP CAL but not everyone can cough up 150$/month idle + 4$ per hour (S/4HANA 2021 trial with Google Cloud, according to the cost estimator). There are somewhat shady companies in India offering remote access but I know some people even in the US use them because it's way cheaper and convenient. (I don't endorse such companies and don't have any details.). Source: over 1 year ago
One point though: C4C is especially bad with regards to access. With other solutions, SAP is much better. You can spin up an entire SAP cloud infrastructure with S4 and cloud integration on https://cal.sap.com/ and the BTP trials. Source: over 2 years ago
You can easily spin up an S4 system to look around at cal.sap.com. Source: almost 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Spreadsheet Server - Spreadsheet Server have the power to build financial and operational reports with drill-down capability right in Excel from the ERP.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Winshuttle - Winshuttle simplifies SAP business processes by providing automated solutions for data movement, workflow applications and data governance.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
RF-SMART - Improve accuracy with RF-SMART's WMS - Inventory management barcoding solutions for NetSuite, Oracle Cloud SCM, Microsoft Dynamics AX, JD Edwards EnterpriseOne, and JD Edwards World.