Software Alternatives, Accelerators & Startups

BoldDesk VS SAP Cloud Appliance Library

Compare BoldDesk VS SAP Cloud Appliance Library and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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SAP Cloud Appliance Library logo SAP Cloud Appliance Library

Tools for ERP
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • SAP Cloud Appliance Library Landing page
    Landing page //
    2022-07-05

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

SAP Cloud Appliance Library features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

SAP Cloud Appliance Library videos

SAP Cloud Appliance Library: creating an instance in AWS

More videos:

  • Review - SAP Business One Now Available on the SAP Cloud Appliance Library!

Category Popularity

0-100% (relative to BoldDesk and SAP Cloud Appliance Library)
Customer Support
100 100%
0% 0
Inventory Management
0 0%
100% 100
Help Desk
100 100%
0% 0
ERP
0 0%
100% 100

User comments

Share your experience with using BoldDesk and SAP Cloud Appliance Library. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and SAP Cloud Appliance Library

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

SAP Cloud Appliance Library Reviews

We have no reviews of SAP Cloud Appliance Library yet.
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Social recommendations and mentions

Based on our record, SAP Cloud Appliance Library should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

SAP Cloud Appliance Library mentions (3)

  • Freelancer: Access to SAP notes / SAP GUI / practice system
    Access to test/trial systems: there are trial systems on SAP CAL but not everyone can cough up 150$/month idle + 4$ per hour (S/4HANA 2021 trial with Google Cloud, according to the cost estimator). There are somewhat shady companies in India offering remote access but I know some people even in the US use them because it's way cheaper and convenient. (I don't endorse such companies and don't have any details.). Source: over 1 year ago
  • SAP Cloud for customer or Sales Force (Germany)
    One point though: C4C is especially bad with regards to access. With other solutions, SAP is much better. You can spin up an entire SAP cloud infrastructure with S4 and cloud integration on https://cal.sap.com/ and the BTP trials. Source: over 2 years ago
  • Need help in migration from ecc to s4 hana
    You can easily spin up an S4 system to look around at cal.sap.com. Source: almost 3 years ago

What are some alternatives?

When comparing BoldDesk and SAP Cloud Appliance Library, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Spreadsheet Server - Spreadsheet Server have the power to build financial and operational reports with drill-down capability right in Excel from the ERP.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Winshuttle - Winshuttle simplifies SAP business processes by providing automated solutions for data movement, workflow applications and data governance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RF-SMART - Improve accuracy with RF-SMART's WMS - Inventory management barcoding solutions for NetSuite, Oracle Cloud SCM, Microsoft Dynamics AX, JD Edwards EnterpriseOne, and JD Edwards World.