Software Alternatives, Accelerators & Startups

BoldDesk VS RF-SMART

Compare BoldDesk VS RF-SMART and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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RF-SMART logo RF-SMART

Improve accuracy with RF-SMART's WMS - Inventory management barcoding solutions for NetSuite, Oracle Cloud SCM, Microsoft Dynamics AX, JD Edwards EnterpriseOne, and JD Edwards World.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • RF-SMART Landing page
    Landing page //
    2023-10-17

RF-SMART is a WMS solution that is a global leader in barcoding and mobile inventory management for Warehousing, Wholesale Distribution, Manufacturing, Retail & eCommerce. Leveraging barcodes and data collection technology, RF-SMART automates business processes so the production, movement, management and fulfillment of inventory is fast and accurate. RF-SMART integrates directly with ERPs as a WMS for NetSuite and inventory management for Oracle Cloud SCM.

Our inventory management solutions provide real-time visibility into your operations. As a mobile scanning Warehouse Management System (WMS), RF-SMART gives you full traceability from the receiving process all the way through delivery. A Built-for-NetSuite solution, RF-SMART is an industry-leading product that meets Oracle NetSuite's highest standard for SuiteApp Solutions. Over 1,500 customers are using our 70+ Built-for-NetSuite functions and advanced modules to mobilize warehouse and production processes and make their operations more efficient.

RF-SMART is also the #1 Brand of Inventory Management for Oracle SCM Cloud Users. It is the first SCM application approved for the Oracle Cloud Marketplace, as well as SOC 2 ® and HIPAA compliant.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

RF-SMART

$ Details
-
Platforms
NetSuite Oracle Cloud SCM Microsoft Dynamics AX JD Edwards
Release Date
1982 January

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

RF-SMART features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

RF-SMART videos

RF-SMART Reveals the Top 3 Inventory Challenges for NetSuite Customers

More videos:

  • Review - RF-Smart BIN Transfer
  • Demo - What is RF-SMART for NetSuite
  • Demo - What is RF-SMART for Oracle Cloud SCM?
  • Demo - RF-SMART for NetSuite Demo Video

Category Popularity

0-100% (relative to BoldDesk and RF-SMART)
Customer Support
100 100%
0% 0
Inventory Management
0 0%
100% 100
Help Desk
100 100%
0% 0
ERP
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and RF-SMART.

What makes your product unique?

RF-SMART's answer:

Since 1982, RF-SMART has provided an extensive array of supply chain expertise that is used in the development, implementation, and support of their software and hardware solutions. RF-SMART provides customers with the ability to improve their inventory control and prepare their supply chain processes for long-lasting success from receiving to shipping.

Why should a person choose your product over its competitors?

RF-SMART's answer:

RF-SMART has helped 2,000+ companies optimize their warehouse operations from labeling and barcoding to cycle counting and shipping. With solutions built specifically for four ERPs, including Oracle Cloud and NetSuite, their team has over 40 years of consultative experience to back their award-winning inventory functionality.

How would you describe your primary audience?

RF-SMART's answer:

RF-SMART serves a wide variety manufacturing, distribution, healthcare, and retail companies on Oracle Cloud and NetSuite.

What's the story behind your product?

RF-SMART's answer:

Founded in 1982, RF-SMART is privately owned and operated. In over 40 years of operation, its team of global supply chain experts has helped over 2,000 customers find supply chain success through hardware, software, and support solutions.

Who are some of the biggest customers of your product?

RF-SMART's answer:

Some RF-SMART customers you may be familiar with are Smoky Mountain Knife Works, Albanese Candy, BUILT Brands, and Peace Coffee.

Which are the primary technologies used for building your product?

RF-SMART's answer:

Each RF-SMART solution is purpose built for customers on NetSuite, Oracle Cloud, JD Edwards, and Microsoft AX.

User comments

Share your experience with using BoldDesk and RF-SMART. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

RF-SMART mentions (0)

We have not tracked any mentions of RF-SMART yet. Tracking of RF-SMART recommendations started around Mar 2021.

What are some alternatives?

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