Software Alternatives, Accelerators & Startups

BoldDesk VS Portainer

Compare BoldDesk VS Portainer and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Portainer logo Portainer

Simple management UI for Docker
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Portainer Landing page
    Landing page //
    2023-07-24

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Portainer

$ Details
Platforms
-
Release Date
-
Startup details
Country
New Zealand
State
Auckland
City
Auckland
Founder(s)
Neil Cresswell

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Portainer features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Portainer videos

Putting a UI around Docker with Portainer

More videos:

  • Demo - Portainer - The EASIEST WAY to manage your Docker apps! (Overview + Demo)
  • Review - Portainer for Docker Management

Category Popularity

0-100% (relative to BoldDesk and Portainer)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Portainer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Portainer

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Portainer Reviews

Top 10 Best Container Software in 2022
If you are hunting for a container software that can easily integrate with Ubuntu, then LXC is a reliable option. For semi-managed clustering, you can go for CoreOS. The business purposes solved by Portainer covers querying dockerHub repositories and it is in deed a good tool for beginners.
OpenShift alternatives
The main advantage of Portainer is the flexibility of the software. In addition to Kubernetes, Docker Swarm and Docker can be used to manage clusters and containers. Portainer is based on open-source software and is offered in a freely available community version as well as a paid version with enterprise support. The software can be installed in cloud environments, on edge...
Source: www.ionos.com
7 Best Containerization Software Solutions of 2022
Portainer has one pricing edition that costs $0. A free trial of Portainer is also available if your for more advanced features.
Source: techgumb.com

Social recommendations and mentions

Based on our record, Portainer seems to be a lot more popular than BoldDesk. While we know about 34 links to Portainer, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Portainer mentions (34)

  • Every Project Deserves its CI/CD pipeline, no matter how small
    Portainer is a really great web UI which will help us to manage all our Docker hosts and Docker Swarm clusters very easily. Let's take a look at its interface where it lists all our stacks available in the swarm. - Source: dev.to / 9 months ago
  • paperless-ngx on Synology DS220+
    I've installed the container manager from Synology (Docker) and added portainer.io for better access. Source: 10 months ago
  • Selfhosting Vaultwarden, How Is It Done?
    There are some docker management systems around, portainer.io seems popular, with a GUI (graphical user interface) and configurable templates. Also cloud management systems/cloud hosting seem to offer a GUI to create and manage containers. Source: 12 months ago
  • Dashy - Cant get the widgets to show
    I am really new to the home lab game. I have been using linux heavily since I got my two pi's and set up docker, portainer.io, pi hole, dashy, etc. The problem I am having is no matter how many ways I try to add a widget as simple as a clock to my dashy it just break the whole page. I enabled highlighting in my nano so I could see any errors but I am still not finding what I am doing wrong. Does anybody have... Source: 12 months ago
  • How Developer Portals Abstract away Kubernetes Complexity
    Will be watching you in addition to portainer.io closely. Source: about 1 year ago
View more

What are some alternatives?

When comparing BoldDesk and Portainer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Docker - Docker is an open platform that enables developers and system administrators to create distributed applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rancher - Open Source Platform for Running a Private Container Service