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BoldDesk VS Monitask

Compare BoldDesk VS Monitask and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Monitask logo Monitask

Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking
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  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Monitask Landing page
    Landing page //
    2019-03-03

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Monitask

Website
monitask.com
Pricing URL
Official Monitask Pricing
$ Details
freemium $4.99 / Monthly
Platforms
Windows Mac OSX Linux Browser
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Monitask features and specs

  • Timesheets: Yes
  • Time Tracking: Accurately Track Time Across Tasks and Projects
  • Time Tracking Reports: Detailed time reports about projects and tasks
  • Screen recording: yes

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Monitask videos

+ Add

Monitask - Screenshot monitoring demo

Category Popularity

0-100% (relative to BoldDesk and Monitask)

BoldDesk

Monitask

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Time Tracking
0 0%
Time Tracking
100% 100

User comments

Share your experience with using BoldDesk and Monitask. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Monitask

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Monitask Reviews

21 Time Tracking Tools To Manage Your Workday
Monitask is an employee monitoring software with powerful time tracking features. With Monitask, employees and freelancers can manually start a clock when they begin working on an assignment for employers. Throughout their work, the application takes computer screenshots that can be reviewed online by the employer. These screenshots can be taken randomly, or can be assigned...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
What’s more, Monitask comes with comprehensive reporting options. Managers can track project progress and identify activities that are eating up too much time. This way, they can streamline workflows and improve inefficient processes.
Source: traqq.com
49 Best Timesheet Alternatives - Features, pros & cons, pricing | Remote Tools
Pricing Reviews & Testimonials When to use actiTIME Relevance to remote workers actiTIME helps to keep remote teams organized and monitor project progress. See Alternatives to actiTIME See actiTIME's Competitors Timesheet Alternative #48 Monitask Boost productivity, accountability and efficiency across your team About & Top features Monitask delivers employee monitoring...
Source: www.remote.tools
10 Best Free Employee Timesheet Apps in 2020
Monitask is a powerful automatic timesheet software for your team. No need to fill out and manage timesheets manually — employee timesheets sync to the web-based live dashboard in real-time. Plus, they’re 100% automated.
Source: www.softwaretestinghelp.com
10 Best Time Tracking Software and Time Management Tools
Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients. Overall, it’s a lightweight tool that offers simple,...
Source: thedigitalprojectmanager.com

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Monitask mentions (0)

We have not tracked any mentions of Monitask yet. Tracking of Monitask recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Monitask, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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