Software Alternatives, Accelerators & Startups

BoldDesk VS Joplin

Compare BoldDesk VS Joplin and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Joplin logo Joplin

Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Joplin Landing page
    Landing page //
    2023-01-20

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Joplin

$ Details
free
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Joplin features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Joplin videos

Joplin, a free, open source, self hosted syncing note taking alternative to Evernote and OneNote..

More videos:

  • Review - Joplin Is An Open Source Alternative To Evernote
  • Review - Joplin Desktop: Take Notes With A Rich Markdown Editor

Category Popularity

0-100% (relative to BoldDesk and Joplin)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Todos
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Joplin. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Joplin

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Joplin Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Joplin is best defined as an open-source note-taking app. The app lets you take notes and access them anywhere as it backs all your notes on the cloud. You can create checklists, notes, and tables within Joplin or attach images and videos. In addition, Joplin supports diagrams and math functions, making it an inclusive note-taking app regardless of subject or topic.
Source: clickup.com
The 6 best note-taking apps in 2024
Not only is Joplin the best open source note-taking app on our list, but it's also the best free Evernote alternative too. For a number of reasons I'll explore below, I don't feel Evernote merits a spot on this list right now; however, because Evernote has been such a staple of the note-taking app space, most other apps compete by trying to be different. OneNote is awesome,...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In order to synchronize Joplin among your devices, you need to set it up with one of several existing cloud services (such as Dropbox or OneDrive). You can also use Joplin Cloud, which is available in Joplin’s paid plans: Basic, which includes 2GB storage space and 10MB per note or attachment, and Pro, which offers 30GB storage space, 200MB per note or attachment, and other...
10 Best Open Source Note-Taking Apps for Linux
It also supports alarms (notifications) for to-dos, End-To-End Encryption (E2EE) for security, allows for saving web pages and screenshots as notes using the web clipper extension available in Firefox and Chrome web browsers, and supports synchronization with cloud or file storage services such as services including Joplin Cloud, Dropbox, and OneDrive.
Source: www.tecmint.com
The best encrypted note taking apps
Joplin is open-source, maintains Linux, Android, iOS, macOS, and Windows apps, and also offers built in cloud-sync functionality called “Joplin cloud.” Finally, Joplin scores highly on their use of end-to-end encrypted to keep all user notes private. For more convenience features Joplin offers a web clipper directly integrated into the notes app to allow for cataloging,...
Source: www.skiff.com

Social recommendations and mentions

Based on our record, Joplin seems to be a lot more popular than BoldDesk. While we know about 350 links to Joplin, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Joplin mentions (350)

  • My productivity app is a never-ending .txt file
    I've had great success with using Joplin for this, with Syncthing as a sync backend. Works well across OSes; I use it on Linux, macOS, Windows and Android. https://joplinapp.org/. - Source: Hacker News / 3 months ago
  • My productivity app is a never-ending .txt file
    I use https://joplinapp.org because it allows for pasting images and files. Has easy sync and also mobile and desktop apps. Free and open source. - Source: Hacker News / 3 months ago
  • Ask HN: What do you use for note-taking or as knowledge base?
    Joplin, an open source, extendable, Markdown-based hierarchical note-taking app: https://joplinapp.org/ It lets you choose a synchronization backend, offers applications for every major desktop and mobile OS (also has a terminal version). You can create notebooks and subnotebooks to organize your notes. You can also add tags for better search experience. I created notebooks for specific domains (work-related, home... - Source: Hacker News / 5 months ago
  • Alternative for document storage/filing cabinet
    I'm not certain, but I believe that Joplin will serve your needs. Source: 6 months ago
  • Ask HN: What software did you purchase that positively impacted your family life
    Joplin (free, but sponsored) in combination with a Storagebox at Hetzner. Joplin allows us to share notes, shopping lists, to do lists, etc via Webdav between our various devices (mobile phones, laptops, desktops). https://joplinapp.org and https://www.hetzner.com/de/storage/storage-box. - Source: Hacker News / 8 months ago
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What are some alternatives?

When comparing BoldDesk and Joplin, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Standard Notes - A safe place for your notes, thoughts, and life's work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.